Senior Sales Agent – D2C and D2B Channels (multiple positions available)

SPOUTS of Water Rwanda Ltd.

Who we are

SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.

Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

Role description

The Senior Sales Agent (SSA) is the first point of contact between SPOUTS and the customers. The role entails selling and marketing the company’s products, approaching potential customers with the aim of winning new business, building and maintaining good relationships with existing customers, and gaining repeat business.

Duties and Responsibilities:

1. Sell the product to the target audience
   1. Identifying potential customers and making presentations
   2. Identifying key places to do consistent marketing activations
   3. Supporting the stock points and distributors to activate their target markets
   4. Demonstrate and present the company’s products to clients through sales visits, demos, trade exhibitions, conferences, and any other events to generate new and continued business for the company
   5. Maintain and develop relationships with existing customers through regular interaction to ensure continued business and excellent user experience
   6. Promote the SPOUTS brand and market through sales visits and consistent activations
   7. Be available to attend special sales assignments given by the company on occasion
2. Conduct market research and report regularly on sales performance
   1. Carry out regular market research on our product performance in the market and share the insights with the Sales Team Leader and other relevant stakeholders for relevant action
   2. Record sales and order information in the system in a timely manner for billing and collection purposes
   3. Regular and timely reporting (weekly, monthly, quarterly, annual) of activities done to supervisor
3. Demonstrate corporate responsibility
   1. Always in a manner consistent with SPOUTS’ values
   2. Comply with the SPOUTS standards of conduct and all applicable policies and legislation

Qualifications and Experience:

• Excellent presentation and negotiation skills
• Excellent interpersonal and communication skills; must enjoy speaking to new people
• Experience dealing with clients directly
• Ability to explain products to customers in a well-structured and clear manner
• Ability to work remotely and be a self-starter; work with minimal supervision
• Confident, persistent and determined
• Highly self-motivated and ambitious
• Willingness to work long or irregular hours
• Proven record of honesty and accountability
• A Bachelor’s Degree in a relevant field is preferred
• Fluency in spoken and written Kinyarwanda and English language skills

Other Requirements:

• Must have a smartphone with an Android version 4.5 and above