Job Title:  Sales and Ticketing Agent

Duty Station: Kamembe

Reports to Sales Manager. 

Job Purpose

The Sales and Ticketing Agent is responsible for providing excellent service to customers in terms of ticketing reservations and WB products to generate sales and ensure customer satisfaction and loyalty.

Duties and Responsibilities

• Do reservations and ticketing for all WB clients to generate sales;
• Fare quotes to all WB clients to provide the best applicable fares and generate sales
• Recruit and handle existing and prospective frequent fliers to win and retain loyalty;
• Printing and reconciling of sales returns to accounts for daily sales;
• Promote WB products and services to create awareness and generate sales and revenue;
• Promote direct telephone sales so as to reduce distribution costs and generate sales.

Desired Profile: Required education, Experience, and Abilities 

• Degree in Travel and Tourism
• IATA/UFTAA Diploma/basic airline fares and ticketing
• At least 2 years’ experience in a travel agency;
• English (Spoken: Fluent, Written: Excellent);
• Knowledge of French will be an added advantage;
• Customer focus;
• Good communication skills;
• Pleasant personality/approachable;
• Advanced Computer Skills.

Please send your application on [email protected]

The deadline for submitting application documents is June 17, 2022, at 4:00 PM local time.

NB:  Only shortlisted candidates will be contacted