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26 Feb 2021

Registration Clerk-Individual Contractor at UNHCR Rwanda

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Job Description


Eligible Applicants

This position is advertised open to external applicants.
Procedures and Eligibility
Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).
Duties and Qualifications
Under the direct supervision of UNHCR Registration Officer, the Contractor will assume the following tasks in accordance with their principles and human values of the United Nations and with adherence to the UNHCR Code of Conduct. The services of the Contractor shall be retained to undertake to perform the following duties of Verification Clerk during verification exercise:
¿ Support with recording intentions to return through Kobo, return desks, phones and emails as received and ensure progress is updated accordingly.
¿ Counsel refugees on voluntary repatriation activities and in particular, case processing steps, requirements and return packages.
¿ Receive scheduled households, issue admission tokens and identify persons with vulnerabilities.
¿ Capture biometric information of refugees.
¿ Conduct individual interviews with refugees ushered into verifications desks and perform data update into proGres (UNHCR database for registration of refugees)
¿ Scan/copy any relevant new documents that refugees may have in their possession.
¿ Issue new documentation to refugees.
¿ Perform filing activities on refugee documents.
¿ Respect the confidential nature of the relationship between UNHCR and refugees by complying with data confidentiality policies.
¿ Perform any other related duties as required
¿ Assist with pre travel arrangements for departing refugees including admission to the Departure centre.
¿ Perform other activities as needed.

Essential Minimum Qualifications Required

¿ Completion of Secondary Education. University Degree would be a great added advantage.
¿ Good computer literacy with proficiency in relevant computer applications such as Microsoft Office products including Word, Power Point, Excel.
¿ Fluency in English and very good working knowledge of the local languages ¿ Swahili and Kinyarwanda

Desirable Qualifications and Competencies

¿ Past data entry experience preferably working knowledge of UNHCR¿s proGres (database for registration of refugees, returnees and displaced persons) will be an asset.
¿ Prior exposure to UNHCR¿s refugee operations related to registration of refugees will be an added advantage
¿ Attention to detail.
¿ Hard working, confidentiality, motivated, good interpersonal and team spirit.
¿ Ability to work under stress
¿ Good communication and customer service skills
Position Competencies
Competencies as defined in Job Profile
Language Requirements
Knowledge of English and/or UN working language of the duty station if not English.
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See below for this postion’s Operational Context
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Operational Context
The Registration Clerk provides clerical and administrative assistance to the immediate supervisor and/or the Office as a whole. The incumbent is normally supervised by an Officer or Associate. S/he receives regular guidance and instructions from the supervisor on procedural aspects of the work. As per specific instructions, the incumbent may require liaising with other internal or external entities, to ensure effective delivery of services and achievement of objectives.

The Government of Rwanda through Ministry of Disaster Management and Refugee Affairs (MIDIMAR) will conduct a joint verification exercise with UNHCR in favor of refugees and other persons of concern based in refugee camps and other urban areas in Rwanda.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Closing Date
Closing date for submissions or applications is 10 March 2021.





Method of Application

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Closing Date : 23rd March, 2021. Type "Registration Clerk-Individual Contractor " in Search Box




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