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8 Apr 2021

Receptionist at Norwegian People’s Aid (NPA)

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Job Description

JOB VACANCY                                               

POST TITLE                                                               Receptionist

DEADLINE FOR APPLICATIONS                             12 pm 16/04/2021

DUTY STATION                                                          Kigali, Rwanda

LENGTH OF CONTRACT                                          Open ended

START DATE                                                             June 2021

ANNOUNCEMENT DATE                                           8 April 2021

Norwegian People’s Aid (NPA) is an international NGO, founded in Norway as the labour movement’s humanitarian solidarity organisation. NPA’s goal is centered on human worth and equal rights for all, and strives globally to promote the values of solidarity, unity, equality, human rights, and democracy.

Norwegian People’s Aid in Rwanda supports civil society organisations and citizens to participate in and contribute to the formulation and implementation of national and local policymaking, planning, and governance.

 Vacancy

Due to an ongoing staffing restructure, NPA Rwanda is currently seeking qualified applicants for the position of Receptionist.

 The Main Duties & Responsibilities of the Position include:

  • Manage visitors by greeting, welcoming, and directing them appropriately.
  • Ensure Covid 19 preventative measures – e.g. hand sanitizing, face mask wearing, etc – are enforced.
  • Notify colleagues of visitor arrivals.
  • Maintain security access control and telecommunications system.
  • Manage Office Stationery Supplies.
  • Handling incoming and outgoing mail.
  • Filing of personnel records.
  • Manage transport bookings.
  • Manage staff leave records.
  • Supervise work of Contract Cleaner.
  • Any other delegated duties as required. 

Required qualifications:

Relevant higher education.

  • Excellent English language written and verbal communication skills.
  •  Competency in Microsoft applications including Word, Excel, and Outlook.
  • Good time management skills.
  • Strong customer based focus.
  •  Ability to work under pressure and flexibly to manage changing priorities.
  •  3 years professional experience of similar administrative and clerical systems and procedures.

Personal Competencies:
  •  A “can do” attitude
  •  Initiative.
  •  Patience.
  • Excellent interpersonal skills as a team player.


Method of Application

Interested persons should submit a 1 page covering application letter briefly describing how they meet the required qualifications and personal competences and an updated CV to:

The Country Director

Norwegian Peoples Aid (NPA) Rwanda

Tel: +250 252 580530


By email to [email protected] or to P.O. Box 2966, Rwanda Kigali

This is a local recruitment and the chosen candidate will be contracted by NPA Rwanda. Female candidates are in particular encouraged to apply


We regret that only shortlisted candidates will be contacted.



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