The French Institute of Rwanda is looking for a receptionist

RECRUITMENT DATE  : February 15, 2021

WORKPLACE: French  Embassy in Kigali / Kigali Public Library

FUNCTIONS:

The receptionist is responsible for the overall reception and orientation of visitors. He / she contributes to the promotion of the French Institute of Rwanda by providing an advisory role to visitors. He / she also manages the HANAF software.

These include:

 WELCOME AND ORIENTATION OF THE PUBLIC:

•  Inform, guide, advise and answer questions from the public (offer of courses, cultural programming, prices, etc.);
•  Ensuring the switchboard
• Participate in the surveillance of goods and people.

 REGISTRATION MANAGEMENT:

• Ensure precise communication on the terms of registration in the various services of the French Institute of Rwanda;
• Collect payment slips, validate them on the HANAF platform and send them to the heads of the various IFR departments;
• Maintain registrant data on the HANAF software;
•  Ensure regular monitoring of payments received in conjunction with the various department managers.

REQUIRED QUALIFICATIONS  :

• Fluency in Kinyarwanda and perfect knowledge of French and English.
• Teamwork by establishing quality oral and written relationships with internal and external contacts (there are many interfaces).
• Listening skills, flexibility and firmness in professional relationships.
• Honesty, diplomacy, discretion, rigor,
•  Sense of organization, autonomy.
•  Able to meet deadlines and procedures.
• Knowledge of office automation tools, in particular Excel.

Management application training (HANAF) will be carried out.

Professional experience in welcoming the public will be valued but is not a prerequisite. 

 Recruitment conditions:

Local fixed-term contract with the possibility of a permanent contract thereafter.

Application procedures:

Constitution of the file:

CV and cover letter in French

Copy of diplomas

Application deadline  January 25, 2021

Applications should be sent to:

French Institute of Rwanda / French Embassy in Rwanda

3, KN 33 Street - KIGALI

[email protected]