RECRUITMENT DETAILS:

Position: Operations Officer

Number of needed staff: One position

Employment period: Open-ended period (Full-time)

Working place: Kigali – Kimironko, KG 19 AVE 9 – Nziza Training Academy Office

JOB PURPOSE STATEMENT

Reporting to the CEO, the Operations officer is responsible to ensure that there is a smooth running of Weekly routine operations, carried out without any major risk, and that all members’ queries are processed in a timely manner. All these must be carried out within the defined policies and procedures of the Nziza Training Academy.

Key responsibilities

• Daily office attendance
• Scheduling trainees’ registration time
• trainees’ recruitment and follow-up their enrollment
• Daily social media management
• Entire institution’s information cycle management
• Making business calls, emails, messages and official letters
• Preparing weekly report
• Email management, meeting agendas and materials, attend and take minutes of meeting, transcribe minutes and distribute in a timely manner;
• Thoroughly proofread all meeting minutes, memos and correspondence sent out to the public from the Chief Executive Officer;
• Maintain the CEO’s contacts, mailing list, files and archive annually;
• Any other duties as allocated from time to time.

Requirements:

• Bachelor’s degree in any business studies, international trade, commerce or related education
• At least three (3) years of working experience in a similar capacity.
• Excellent organizational skills; proven ability to manage multiple ongoing tasks
• Excellent computer skills: proficient user of Zoom, Microsoft Office suite (MS Word, Excel, Teams, PowerPoint); knowledge of WordPress will be an advantage but we will provide training on it.
• Excellent interpersonal communication skills; ability to work with our international partners.
• Flexible and adaptable to fast-paced and rapidly changing environments
• Self-starter, ability to prioritize tasks efficiently and work with minimal supervision.
• English language fluency (written and spoken) with intermediate French.