Monitoring, Evaluation, and Communications Associate

Project Overview:

The Rwanda Integrated Health Systems Activity (RIHSA) is a three year project funded by the U.S Agency for International Development (USAID).  RIHSA works to reduce the financial barriers to healthcare in Rwanda through a mix of public and private interventions.  RIHSA works to improve the quality of essential health services at national, facility, and community levels utilizing a health systems approach.  

Position Overview 

The Monitoring, Evaluation, and Communications Associate will assist in monitoring and responding to Project indicators, in addition to mandatory USAID Indicators. The Associate, alongside the MEL Manager, will design and implement the M&E Plan that will measure the Project’s performance and impact as well as progress in achieving the expected results.  The Associate will be responsible for coordinating with USAID, the project team, key stakeholders, and partners to develop, publish, and disseminate communication products and learning experiences using various communications technologies and tools. This may include, but is not limited to, writing communications materials, as well as helping the Chief of Party develop and implement strategic communications plans. Communication efforts will include a focus on external outreach to ensure public awareness of project activities, facilitate information access, increase the positive awareness of the Rwandan producers and products, and sharing to strengthen reporting functions.  The position reports to the MEL Manager.  Applicants are expected to have existing legal authority to work in Kigali and Palladium will not pay for relocation to Kigali.

The expected start date is October 16, 2022.

Primary Duties and Responsibilities:

• Advise the Project Management team on planning, monitoring and evaluation processes and give recommendations to improve the quality of these processes.
• Confirm the information reported to in the Monitoring and Evaluation System through field actions and comparisons with other databases.
• Support in the development of tools required to carry out annual and baseline project evaluations.
• Provide reports that are requested using the M&E System and other tools and office data sources if necessary.
• According to the Work Plan, monitor and evaluate the implementation of the activities in each project component, the completion of the commitments, and the conditions of the environment where the activities are developed.
• Coordinate with the different internal and external departments for the collection of data to be recorded in the M&E System.
• Coordinate with technical leads of each activity and component to ensure M&E obligations are fully satisfied on time and collaborate on the development of M&E reporting in all required forms.
• Analyze data from primary and secondary sources that may be useful for the achievement of project objectives.
• Production and writing of communications documents such as: Newsletters, Fact Sheets, Scene Setters, Brochures, Success Stories, Email Newsletters, press releases, etc.
• Assist in graphic design of the Project´s institutional image and communication products such as: Banners, Rollups, printed materials, reports, promotional, PowerPoint presentations, etc.
• Assist in video production and editing.
• Photo shooting and manage the picture archive.
• Assist in ensuring the correct application of the USAID graphic standards manual.
• Monitor local and national media information on topics of interest to the project.
• Organize initiatives and plan events or press conferences.
• Foster relationships with advocates and key persons.
• Other functions as assigned.

Required Qualifications:

• BS/BA in M&E, public relations, communications or relevant field
• Experience working on communications or monitoring/evaluation specialist for development projects, preferably USAID projects
• Advanced skills in copywriting and graphic editing
• Solid understanding of project management principles
• Working knowledge of MS Office; photo and video-editing software is an asset
• Excellent communication (oral and written) and presentation skills
• Outstanding organizational and planning abilities
• Advanced command of English
• Experience with government engagement and policy analyses, costing, and health economics, desired
• Ability to present complex information to diverse audiences. Clear and effective writing and oral communication skills, including significant experience with report development and delivering oral presentations supported by PowerPoint slides.
• Strong program management, organizational, and interpersonal skills required
• Demonstrated problem solving, analytic, financial, and evaluative skills
• Attention to detail and ability to effectively and efficiently perform multiple tasks and balance competing priorities often within a required timeframe
• Professional and mature demeanor and conduct
• Ability to take initiative and/or respond independently to situations
• Ability and willingness to travel within Rwanda as needed to collect data and monitor and evaluate activities

Company Overview:

About Palladium – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value.  We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.

Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at [email protected] and we will be in touch to discuss.

Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.