Job Details

Organization

ISCO Intersec Security Limited

Job Title

IT Infrastructure Solutions Architect

Job Grade

F55

Department

ISCO ISP

Reports to

GM ISCO ISP

Supervises

• Implementation partners
• Consultants

Job Purpose

• In charge of pre-sales, design, and implementation of end-to-end IT infrastructure solutions

Main Duties/Responsibilities:

• Requirements Analysis:
  1. Collaborate with stakeholders to gather and understand business and technical requirements.
  2. Conduct thorough analysis of existing infrastructure and systems to identify opportunities for improvement.
• Solution Design:
  1. Design comprehensive and scalable IT infrastructure solutions that align with business goals.
  2. Develop architectural blueprints, diagrams, and documentation to communicate the proposed solutions to technical and non-technical stakeholders.
• Technology Evaluation:
  1. Stay abreast of emerging technologies and industry trends.
  2. Evaluate and recommend hardware, software, network, cybersecurity, and cloud solutions to meet business requirements.
• Collaboration:
  1. Work closely with cross-functional teams, including network engineers, security specialists, and system administrators, to ensure integrated and cohesive solutions.
  2. Collaborate with project managers to develop project plans and timelines.
• Security and Compliance:
  1. Integrate security best practices into infrastructure designs.
  2. Ensure that solutions comply with relevant industry standards and regulatory requirements.
• Implementation Oversight:
  1. Provide guidance and support during the implementation phase to ensure solutions are deployed according to the architectural design.
  2. Troubleshoot and resolve technical issues that may arise during implementation.
• Capacity Planning:
  1. Conduct capacity planning to ensure that infrastructure solutions can handle current and future workloads.
  2. Recommend and implement scaling strategies as needed.
• Documentation:
  1. Maintain accurate and up-to-date documentation of infrastructure designs, configurations, and changes.
  2. Create knowledge transfer documents for operational teams.
• Continuous Improvement:
  1. Identify opportunities for process improvement and optimization of existing infrastructure.
  2. Participate in post-implementation reviews to gather feedback and improve future designs.

Cybersecurity being one of ISCO ISP’s business priorities, the following are additional specific responsibilities:

1. Technical Expertise: Serve as a subject matter expert in cybersecurity, understanding the latest threats, vulnerabilities, and industry best practices.
2. Pre-Sales Support:
   • Collaborate with the sales team to provide technical support in pre-sales activities, including product demonstrations, presentations, and solution design.
   • Collaborate with the sales team to understand customer pain points and provide technical insights to help tailor sales strategies.
   • Contribute to the development of technical proposals and responses to Requests for Proposal (RFPs), ensuring alignment with customer requirements.
3.  Customer Engagement and Solution Design:
   • Engage with customers during the pre-sales process, demonstrating the value of cybersecurity solutions and addressing technical inquiries.
   • Work closely with customers to understand their cybersecurity needs and design tailored solutions that address specific challenges and requirements.
   • Analyze customer requirements and translate them into technical specifications for the development and implementation of cybersecurity solutions.
   • Build and maintain strong relationships with key customers, vendors, and other stakeholders, including IT teams, security professionals, and decision-makers.
4. Product Knowledge:
   • Maintain in-depth knowledge of the organization’s cybersecurity products and services, staying current with updates and enhancements.
   • Continuously update skills and knowledge through training and professional development.
5. Proof of Concept (PoC): Develop and deliver proof of concept demonstrations to showcase the functionality and effectiveness of cybersecurity solutions in real-world scenarios.
6. Technical Presentations: Conduct technical presentations and workshops for customers, showcasing the organization’s cybersecurity solutions and their alignment with customer needs.
7. Security Awareness Training: Provide security training and awareness programs to educate customers on security best practices, policies, and procedures.
8. Security Audits and Compliance: Conduct security audits to assess compliance with security policies and regulatory requirements. Work with compliance teams to ensure adherence to industry-specific standards.
9. Security Architecture Review: Review and assess the security architecture of new and existing systems, ensuring that they meet security requirements and standards

Education and Professional Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

Working Experience:

• 5+ years of experience in IT infrastructure design and architecture.

Skills, Knowledge and Abilities:

• Excellent communication and presentation skills.
• Experience in pre-sales or customer-facing technical roles is a plus.
• Proven experience in similar roles with a focus on designing and implementing security solutions is In-depth knowledge of networking, servers, storage, virtualization, and cloud technologies. A plus.
• Strong knowledge of cybersecurity principles, practices, technologies, and tools.
• Relevant certifications including network professional certifications, AWS certifications, Microsoft Azure certifications, cybersecurity certifications, and any other industry recognized certifications.

Internal Contacts

External Contacts

• Managers
• Department co-workers
• Other department co-workers

• Customers
• Suppliers
• General public

Key Performance Indicators

Target Area

(Key performance areas)

Measure

(To be determined between Employee & Supervisor)

Enhance Profitability

Customer Satisfaction

Internal Business Processes

Learning and Growth