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15 Apr 2022

Human Resources Manager at ASA Microfinance (Rwanda) PLC

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Job Description


Job Title : Human Resources Manager (HRM)

Department : Human Resources and Operations Management

Location : Head Office Kigali-Rwanda

Reporting to : Managing Director

Type of contract : Open-ended Contract

Job Context: 

ASA Microfinance (Rwanda) PLC is a fully owned entity of ASA International Group PLC (ASAI), a multinational conglomerate enlisted in London Stock Exchange. ASA International delivers microfinance services in 13 countries in Asia and Africa. We are looking for an energetic Human Resources Manager to join the team with a long term focus.

Job purpose:

Oversee the entire staff of ASA Microfinance (Rwanda) Plc takes a lead in creating satisfactory and envying work atmosphere and enforcing company culture (behavior) among staff.

Major responsibilities

  • Coordinate the recruitment process by processing employee requisitions, advertising job vacancies, scheduling interviews, performing reference checks, prepare and issuing employment contracts, update records of new staff, prepare employees for their first job catchment and conduct orientations, and inductions to new staff.
  • Maintain the work structure by updating job specifications and descriptions for all positions (Outline in an updated manner the job requirements and assignments for every position).
  • Ensure that the company governance framework (company administrative chart or organogram) are followed and any supporting policies and procedures are clearly documented.
  • Coordinate, monitor, and suggest annual performance appraisal (APA) of entire company personnel.
  • Enforce result-based work by ensuring that employees are appraised against key performance indicators (KPIs) and target sets.
  • Work closely with top management and employees to improve work relationships, build morale, increase productivity employees’ retention, creating a positive working environment in which continuous improvement, service-mindedness, transparency, and open communications are key values.
  • Coordinate administrative functions, handling employees’ concerns at work, and harmonizing with other departments/ units as much as possible.
  • Training line managers on coaching their subordinates the legal disciplinary procedures, work ethics, and standard administrative principles.
  • Ensure the company compliance to the workplace health and safety acceptable measures being undertaken by the organization at all the time.
  • Maintaining management guidelines by preparing, updating and recommending human resource policies and procedures, develop, review and improve administrative systems, policies and procedures and ensure they are consistently applied across the organization.
  • Ensure Headquarters and Branch premises lease contracts are timely paid and negotiate favorable contracts with Landlords.
  • Developing HR planning strategies with departmental managers by considering immediate and long-term staff requirements and monitor its efficient implementation.

Requirements – skills, knowledge, abilities – for Human Resources Manager

  • Proven working experience in similar positions not below five (5) years;
  • Solid experience in administrative correspondence.
  • Extensive skills in MS Office particularly, MS Word and Excel.
  • Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
  • Bridging management and employee relations by addressing demands, grievances, or other issues.
  • Managing the recruitment and selection process.
  • Proven ability to juggle multiple HR management activities with Head office administration, while maintaining sharp attention to details;
  • Excellent listening, negotiation and presentation skills;
  • Strong verbal and written communication skills;
  • Ability to work in a team and in wide collaboration with Managing Director, prioritize work assignments, meet deadlines, and exercise professional judgment;
  • Be Rwandan by Nationality.

Educational Requirements:

  • Bachelor’s Degree in Human Resources, Public Administration, Master’s Degree in Human Resources can be an asset or other related fields.

Salary & Benefits:

  • Competitive salary
  • In-house Medical Insurance covering him/her and legal dependents as company policy
  • Communication allowances as per company policy
  • Monitoring allowance as per company policy
  • Annual Salary Increment as per company policy
  • Festival Allowance as per company policy

Cover Letter included the candidate’s expected salary; Detailed CV; Copy of Certificate, Diploma or Degree; Work certificates from previous employers; any other document that may prove a candidate’s competency to the post; Copy of ID Card.





Method of Application

Applications should be addressed to the Managing Director of ASA MICROFINANCE (RWANDA) PLC located in KIGALI City, GASABO District, Plot No. - 95, NTORA Village, KG 784 St. RUHANGO Cell, Gisozi Sector, Kigali, Rwanda.

Application to be sent online application sent to [email protected] with subject mention HRM Application not later 20th April 2022at 5:00 PM. Only, shortlisted candidates to sit for written and verbal tests will be communicated.



“ASA Microfinance (Rwanda) PLC is an equal opportunity employer and aims to attract and select a diverse workforce, ensuring equal opportunity to everyone, irrespective of race, age, gender, class, ethnicity, disability, location, and religion. Qualified women are particularly encouraged to apply.

Done at Kigali on 14th April 2022

Approved by Jamilur Rahman Chowdhury

Managing Director



ASA Microfinance (Rwanda) Plc





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