Your time is now to be your exceptional best at Old Mutual!

Job Description

• Execute the medical business strategy including business development, production innovation, customer experience and staff performance management and development.
• Ensure effective risk management of the medical business to achieve the business objectives.
• Continuous review and improvement of the medical business processes and systems.
• Medical business claims management – ensure all claims are properly vetted and efficiently processed and paid.
• Ensure excellent customer experience by ensuring smooth and efficient access to services from service providers and prompt interface with clients.
• Manage service providers to ensure customers receive efficient and effective access to satisfied and motivated service providers. In particular ensure that service provider accounts are properly maintained and promptly reconciled to enable efficient processing and payment of service provider payments.
• Mentor and guide medical business staff to ensure they deliver the Company brand promise and culture while achieving self-development.
• Regularly report the performance of the medical business to the managing director and the management team in accordance with applicable structures and ensure medical business is fully aligned with the rest of the company by building effective teamwork within the department and with other departments.

Board Paper preparation and presentation

Responsibilities

Skills and Experience

3-5 years in a similar role in an insurance industry
Education
Bachelors Degree (B)