JOB DESCRIPTION

1. JOB PURPOSE: 

The Sales Support Executive will assist the Manager, Sales team & Sales shops in activities related to selling airline products & services to the various distribution channels (travel agents, companies, free lancers, alternate channels & partners) and in gaining their commitment to promote them

2. JOB BRIEF:      

The person will be responsible for analysis & generating periodic MIS reports station performance for sales teams using available, assist in building and maintaining good working relationships with assigned distribution channels & ensuring they are regularly updated with product & service updates, Assists in identifying, organizing & participating in sales promotions.

3. REPORTING RELATIONSHIPS: 

He/She would be reporting to the Head of Business Development.

4. ACCOUNTABILITIES & RESPONSIBILITIES: 

• Secures information and puts it into an easily readable format and share them with the relevant stakeholders.
• Follows up with stakeholders to ensure adequate support as & when required.
• Makes sure that sales teams are on track with sales goals.
• Develops interdepartmental skillsets to ensure desired results.
• Provides any necessary data or reports to the sales team.
• Exerts attention to detail, as multiple GSA may have the same problems; reports the problems, as necessary.
• Arranges appointments with internal & external stakeholders.
• Does any necessary administrative work including filing reports or presenting sales team with necessary documents.

5. KEY CHALLENGES:  

• Regular interaction with sales employees to make new plans regarding sales or how to improve the job.
• Ability to work under pressure and to deadlines.

6. KEY DECISIONS:

• Conflict resolution / Problem solving

7. STAKEHOLDERS :

 Meets with sales employees to make new plans regarding sales or how to improve the job.

            Internal – Reporting Manager, Sales Team, Stakeholders

            External – Vendors, Clients.

8. SKILLS & KNOWLEDGE      

 A. Educational Qualifications  – MBA in Marketing.

B. In-depth knowledge of the industry’s standards and regulations:

• People person.
• Time Oriented.
• Great Verbal and Written Communication Skills in English is a must.
• Basic Math & Computer skills, Reporting Skills, Administrative Skills, and Attention to details is a must.
• Problem solving skills.

 Work Experience: - Min 3-4 yeas in Airlines Industry.

 Contact:- Ethiopian Airlines, KIC Building (UTC), Nyarugenge- Kigali.

Email:- [email protected]; 

[email protected]

Mob.:- 0788751585, 0788220220