APPLICATION DEADLINE IS EXTENDED!

JOB VACANCIES OFFER

INKUNGA FINANCE PLC is a microfinance institution headquarted in Karongi District, Western Province.

Its mission is to promote quality financial services to small and medium-sized entrepreneurs in order to contribute to the improvement of their socio-economic living conditions and to remain a sustainable and self-sufficient institution.

To strengthen its human resources, INKUNGA FINANCE is currently recruiting the following people to occupy job vacancies: E-Banking Officer, Administrative Assistant and Cashiers.

JOB DESCRIPTION

E-BANKING OFFICER (1 VACANT POST)

Key Responsibilities

Under the supervision of the Head of IT and Data Management, he (she) will be responsible for:

1. Supervising Mobile Banking and Electronic Banking services to ensure high quality service delivery to customers;
2. Ensuring that all staff providing Mobile Banking and Electronic Banking services to achieve their Key Performance Indicators (KPIs);
3. Following up PUSH & PULL transactions;
4. Ensuring compliance with anti-money laundering policies and procedures and that custodians of KYC (Know Your Customer) are respected while maintaining strict confidentiality of customer affairs in accordance with the Mobile Banking services;
5. Providing innovation that will enable the institution to develop the mobile banking and electronic payment activity and improve its leadership position in this area;
6. Selecting service providers and negotiating contracts, monitoring processor performance and managing the program on an ongoing basis;
7. Managing Mobile Banking Services Agents in processing all new applications, billing and general maintenance;
8. Managing and approving electronic banking applications and perform reconciliations and reporting of electronic transactions on a daily basis;
9. Setting targets, measuring and reporting on the performance of all electronic banking transactions;
10. Testing equipment related to mobile agents and proposing their replacements;
11. Performing maintenance of equipment related to technology;

Requirements

• Must be a Rwandan;
•  Have an A1 degree with at least one year’s experience or a Bachelor’s degree in Information Technology, Computer science and Management, Electronics and Communication, Computer science and Networking or related fields;
•  Have a good character in working with financial institutions (meaning no non-performing or written off loans);
• Fluent in French or English, knowledge of two languages would be an advantage;
• Aged between 21 years and 35 years;