2 Apr 2024

Direct Sales Force (Dsf) Manager at Old Mutual

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Job Description

Role Title:

Direct Sales Force (DSF) Manager -1 Post

Business Unit(s):


Business /Function:

Marketing and Distribution



Reports To:

Marketing and Distribution Manager

MDP Level:

Manager of others

Role Size


Job Summary

Lead teams of insurance sales agents towards meeting or exceeding their sales goals. Passionate about educating themselves and their team members on business strategies in a manner that ensures achievement of set business targets

Key tasks and responsibilities

  • Sell and promote the Company’s General Insurance products to potential and existing clients.
  • Seek leads and develop clientele through networking so as to find new and potential customers
  • Contact potential clients and making presentations to prospective clients.
  • Present proposals and requests for insurance to the Company’s underwriters for quotations and promptly communicate the terms to the clients
  • Follow up on quotations to close business and obtain feedback from clients
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
  • Submit duly completed proposal forms to the Company and obtain confirmation binding cover
  • Deliver insurance documents such as policy documents, motor certificates, endorsements to the client and explain the policy terms and conditions.
  • Maintain regular contact with the clients to nurture the relationship between the Company and our customers
  • Follow up policy renewals to retain the business
  • Report clients claims to the Company and follow up on claims documentation from the client
  • Follow up the claim with the Company and provide information to the client regarding the claim and ensure that the claim is settled expeditiously.
  • Forward customer queries and complaints to the Company and ensure the same are addressed.
  • Identify customer needs and present them to the Company.
  • Obtain information on activities in the market and advise the Company on business opportunities and threats.
  • Maintain a record of all business acquired and prospective clients.

Qualifications and experience

  • University degree in Marketing or related field
  • Sales and Marketing Qualification
  • Minimum of 5 years of experience

Skills and competencies

  • Good communication and negotiating skills
  • Good interpersonal skills
  • Leadership skills
  • Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

Method of Application

Please visit our careers page through: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/DSF--Direct-Sales-Force--Manager_JR-52780?q=kigali

Interested candidate are requested to submit their applications by 5.00 p.m. 07th April 2024.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

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