Society for Family Health (SFH), Rwanda

JOB ADVERT

TITLE: DIGITAL HEALTH OFFICERS (40)

SUPERVISOR: DIGITAL PROVINCIAL LEAD

TYPE: FIXED TERM CONTRACT (SIX MONTHS)

DATE: FEBRUARY 2023

OPEN FOR: RWANDA NATIONALS ONLY

ABOUT SFH

Society for Family Health (SFH), Rwanda is a non-profit organization in Rwanda. It is the largest social marketing organization in Rwanda, with five regional offices across the country. Working in partnership with the public and private sectors, and harnessing the power of the markets, SFH provides life-saving products, clinical services and social and behavior change communications (SBCC) that empower the world’s most vulnerable populations to lead healthier lives. SFH’s core values include a belief in markets and market mechanisms to contribute to sustained improvements in the lives of the poor; results and a strong focus on measurement; speed and efficiency with a predisposition to action and an aversion to bureaucracy; decentralization and empowering our staff at the national and district level; and a long-term commitment to the people we serve. SFH implements diverse public health interventions in HIV/AIDS, reproductive health, malaria, and maternal and child health including nutrition as well as Health Systems Strengthening. SFH’s activities ranges from product sales and distribution to social and behavior change communication, advocacy, reproductive health research, and community mobilization.

Job summary

The Digital Health Officer (DHO) will be responsible for overseeing the Health Posts’(HPs) electronic health record (EHR) system and ensuring that it is used effectively and efficiently to support patient care and delivery of all services at the Health Posts. This includes managing the implementation of the EHR system at the Health Post, training of the staff, maintenance of the EHR system and all technology devices, as well as providing technical support to the Health Post staff. S/he reports to the Digital Provincial Lead.

ROLES AND RESPONSIBILITIES OF THE DIGITAL HEALTH OFFICER (DHO):

Under the overall technical supervision of the Digital Provincial Lead, the DHO will be responsible for the following:

Manage the implementation of electronic health records (EHRs) at the health post and ensure that the system is used by the nurses effectively and efficiently for patient care and delivery of a good service.
Maintain the network, computers and other IT equipment at the health post
Overseeing patient data management and ensure the security access at the health post.
Maintain a training calendar for the health post personnel and lead the training and support on the electronic records system the HP staff.
Provide technical support to the HP staff as the need arises including troubleshooting, problem-solving, and training.
Ensure the proper data entry for the patient journey at the HP level
Submit monthly report of health post data related to disease burden, medical supplies, and profitability,
Collaborate with other health IT professionals to ensure the health post’s EHR system is aligned with industry standards and best practices.
Liaise between the organization’s IT departments and the different bodies receiving this data to identify and address possible issues.
Develop and maintain policies and procedures for the use of the EHR system.
Monitor the performance of the EHR system and make recommendations for improvements.
Stay current with advancements in digital health technology and make recommendations for upgrades as needed.
REQUIREMENTS:

A1 diploma in ICT, computer science/technology, data management, Healthcare Administration, or a related field with 2 years’ experience or A2 in ICT, computer science/technology, data management, Healthcare Administration, or a related field with 3 years’ experience providing technical assistance in a healthcare-related setting. Candidates with experience in IT support particularly in IT systems support will be most preferred.
Demonstrated and practical experience in health information systems will be an added value.
Strong understanding of data management and security.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with project management and implementation of electronic systems.
Candidates should be willing to work in any of the 30 districts of Rwanda and most especially in the remote areas where the health posts are located in Rwanda.
Personal qualities of integrity, credibility, and dedication to the objectives of the project.
Fluency and writing skills in English or French and Kinyarwanda are required.
STATUS: Full-time position, based at the health post in any District in Rwanda.

DOCUMENTS TO BE SENT INCLUDE:

Application letter addressed to the Executive Director, SFH Rwanda
Curriculum Vitae (3 referees including at least 2 former employers).
Copies of diplomas, certificates.
Copies of Certificates of Professional qualification and trainings.

All interested applicants who fulfil the required qualifications are advised to submit their application files by email ONLY to [email protected] by Friday February 17, 2023, at 16:00 PM. Only shortlisted candidates will be contacted.

SFH is an Equal Opportunity Employer and encourages applications from qualified individuals.