22 Jul 2020

Customer Care Officer at King Faisal Hospital

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Patient-Centered Care                                                                                                                             


King Faisal Hospital Rwanda is looking for suitable candidates to fill the following vacant position





Customer Care Officer 
  • She/he must have a diploma (A1) in Hospitality Management, Mass communication and Business administration
  • Any other additional qualification relevant to the field is an added advantage
  • Must have at least three (3) years of experience in the relevant field.
  • Proven computer literacy
  • Rwandese by Nationality
  • Age below 40 years
  • To ensure that patients are afforded access to the Clinical staff through an appointment system
  • To help emergency patients access to care without detriment to their health
  • Ensure that the patients are not kept waiting for the appointment with the Clinical staff
  • To deals with patient’s complaints as they arise
  • Ensure that the patient’s files and records are complete and ready for the visit to the Clinical staff

      Method of Application

Candidates who are qualified and interested for the above position should send; A written application letter, 2 passport photos, a filled application form, CV, copy of the National Identification Card, Recommendation letters from the previous employers & notified copies of academic documents, criminal record, a copy of the license to practice and certificate of Registration.

Send your application to the attention of THE CHIEF EXECUTIVE OFFICER, / KING FAISAL HOSPITAL, RWANDA on the address above.

The deadline for submission of the above documents is Monday 27 July 2020 exactly at 4:00 PM, at the main entrance or at [email protected]


Ag. Chief Executive Officer

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