Job Profile: Administrative and HR Support (Intern)

INTRODUCTION

ITM Africa is a Human Resource firm specializing in HR solutions mainly recruitment, staff outsourcing, training, HR consultancy, and business-to-business (B2B) services.

We manage over 350 staff in the country and received hundreds of CVs every week for the dozens of recruitment opportunities we have monthly.

ROLE

As the Admin&HR support intern at ITM Africa Ltd, you will be assigned to the front office (reception) and assist the HR and admin departments in their day-to-day activities.

What you will do:

Administration/Front Desk:

• Receive and guide visitors.
• Receive correspondences (letters, invoices, etc).
• Attend to visitors by giving suitable information on products and services.
• Manage office correspondences, ensure proper recording and traceability.
• Provide adequate explanations for applicants wishing to submit CV’s.
• Collect, compile and record CV information in the database.
• Ensure the front desk is always clean.

HR/Talent Acquisition:

• Assist in candidates screening
• Scheduling and organizing interviews with potential candidates.
• Prepare documents, tests, interview questions, other relevant documents, and interview premises.
• Assist in contacting applicants to inform them of employment possibilities, consideration, and selection.
• Check recruitment posting on different platforms (website, job ads platform, and social media, etc..).
• Follow up on past applicants and potential candidates by updating information, conduct satisfaction surveys,s and report on the evolution of candidates’ files.
• Perform any other tasks requested by the management.

You will be the right fit if you have:

• A Bachelor’s degree in any Business related field.
• Good customer service skills (presentable, relatable, welcoming, understanding, confident, and proactive)
• Good computer skills.
• Good communication and interpersonal skills.
• Fluency in English and good knowledge of French.
• Good sense of organization