Veterinary and Commercial Officer

AREA OF RESPONSIBILITY

SAMPLE OF YOUR MAIN ACTIVITIES INCLUDED IN AREA

Commercial Support

Maintain relationships with clients/farmers by regular visits to the farm.
Support farmers in the development of business by giving technical advice.
Disseminate knowledge on feeding practice to farmers (Broilers, Layers and Pigs)
Manage accounts of direct clients by following payments/overdue if any/cheque collection
Encourage the usage of new technologies namely usage of silo and mechanisation of farm
Provide explanations & give advice on LFL Feed
Provide simple technical support to clients & refer more complex ones with the Quality Controller/Veterinary
Required to give fortnightly report on birds’ population of each client
Assist farmers in managing their birds’ population/cycle/rotation
To act as a bridge between the client & internally + follow their complaints with the quality department and other departments where needed

Business Development & Reporting

Conduct desk research to earmark potential clients
Develop a sales pipeline to ensure new clients on a regular basis
Cold calling of potential new clients from sales pipeline
Prepare and deliver sales pitch (company profile, product portfolio, technical assistance, etc …) to potential clients
Make commercial proposals to new/potential clients
conduct regular visits to existing and prospective clients
assist and prepare meeting with potential clients
give regular feedback to Management about new & existing clients progression.
Daily report of visit carried out on the previous day.
Monthly report to management on market trends
Monthly feedback on competitor’s action on the market.

Sales & Marketing

Responsible for the Sales Process from an admin perspective – registration of orders, invoicing, delivery status, etc …
Maintain an updated database of client
Participate in the preparation of seminars and other public events
To prepare sales budget on a monthly basis
Participate in the development of various projects regarding Marketing tools (Technical Pamphlets and banners)
Follow orders of direct clients with production and logistics department (where applicable)

Technical Support

Provide support to the Quality Controller/Veterinary on site
Assist QC/Vet in calculation of FCR and other technical analysis
To provide veterinary support to customers
Complaint

To analyze and resolve complaints within 48 hrs.
To put in place corrective action.