Job Description

MAIN FUNCTIONS/RESPONSIBILITIES

– Conducts needs analysis to identify gaps and determine the objectives of the training and development activities by using appropriate methods and tools

– Designs and develops training programs for specific target groups based on their analysed needs, and ensures that developed training materials are meeting all required standards

– Organise and implement training and development activities for the target groups, recommends methods, monitors assignment and asking feedback from target group and giving feedback to trainers

– Conduct coaching sessions to provide feedback and counseling on performance improvements needed and to recognize quality service provided.

– Evaluates the results, the learnings and the transfers of the learned to the working environment.

– Updates the training and development activities as well as the materials on a quarterly basis and when need be

– Maintains records of training and development activities, tracks trainee progress and the transfer of the learned to the working environment.

– Identifies trainers for the different activities and topics, integrate them in the designing (including learning and teaching materials), implementing and evaluating of the activities.

– Work with trainers to provide the skills and materials to continually improve, adapt, and cater trainings based on post
– test performance data and information on individual teacher performance gathered during coaching sessions

Job Profile

Academic certificate and working experience

– Master’s Degree in Education, journalism and communication, Applied Statistics, Economics with two year experience in training management processes or in teaching in higher learning institutions

– Bachelor’s degree in Education, journalism and communication, Applied Statistics, Economics with five year experience in training management processes or in teaching in higher learning institutions
Professional and methodical competences

– Knowledge of English and French languages

– Apply learning theories, methods and technology

– Select and use materials to support learning

– Deal with special needs and diversity

– Apply statistical methods and tools, and interpret statistical data

– Develop curriculum

– Determine learning needs

– Apply quality standards for training

– Create and deliver presentations

– Use of statistical software like STATA, SPSS, R, Python

– Manage projects and time effectively

– Strong organisation skills

Social and personal Competencies

– Effective listening and interpersonal communication

– Diversify the scope of activities to achieve equal treatment and consider diversity

– Demonstrate intercultural competencies

– Select appropriate activities to manage interested parties

– Network with interested parties, i.e. making connections and building relationships

– Follow code of conduct or the declaration of values

– Handle conflicts

– Develop professionally