Rwanda Revenue Authority is seeking to recruit self-motivated, qualified persons of high
integrity to fill the following positions:

TECHNICAL OFFICER IN CHARGE OF HARDWARE MAINTENANCE
(2 POSITIONS)

The position is on Technical Level

Objective:

Under the supervision of Principal Professionals in charge of Hardware Maintenance, the Technical
Officer in charge of Hardware Maintenance will be responsible for diagnostics and repair of RRA
ECTS Electronics Equipment and other Electronics Equipment used in RRA.

Essential Tasks and Responsibilities:

 Responsible for repair, troubleshoots and maintenance of Electronics Cargo Tracking.
System (ECTS) infrastructures such Electronic Seals, Screens and Cameras.

 Responsible for ECTS IT materials inventory and disposal process.

 Responsible to diagnose UPSs, PCs, Scanners, Printers and Photocopier Machines’
problems.

 Replace dead and buggy on equipment such as disk, memory, interface card, video, audio
and network cards, UPS, Printers and monitors.

 Carry out curative and periodical preventive maintenance of all IT Equipment (PCs,
Scanners, Printers and Photocopier Machines).

 Responsible for LAN Cabling and Electrical Installation amongst RRA Offices.

 Prepare and submit reports to the direct supervisor.

Qualifications, Skills and Competencies:

 Bachelor’s degree (Ao) in Electrical Power Engineering, Electronics and
Telecommunication Engineering, or Computer Engineering; with proven practical
experience.

 Three (3) years proven experience related to computer and electronic maintenance.

 Electronics and Technical knowledge on IT equipment.

 Competence in computer hardware diagnostics and replacement.

 Network cabling design and electrical installation.

 IT Equipment Troubleshooting and reparations.

 Able to read electrical drawings, able to operate technical tools such drilling machine,
grinding machine as well as soldering PCB components.

 Operating System, Applications and Utilities Software installation and Troubleshooting.

 Technical knowledge of UPS’s and Stabilizers.