ROLE PURPOSE

Plan International is a rights-based development and humanitarian organization working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children’s rights and equality for girls. We have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries.

Our global strategy has a specific focus on girls, as they are often the most marginalized and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over 5 years, to ensure they can learn, lead, decide and thrive. This is our contribution to reaching the sustainable development goals and in particular the goals on gender equality. Our organization is transforming itself to meet this enormous challenge everywhere we work. We need bold, forward-thinking, and innovative individuals to lead our country operations, driving change and delivering results that will allow us to reach our target of 100 million girls.

In Rwanda, Plan has more than 11 years of experience in implementing its programme. Currently, PIR Currently operates in 3 geographical areas; Bugesera, Gatsibo, and Nyaruguru PUs Administration on different projects funded by different donors including sponsorship.

The position holder support sponsorship activities (filing SCs communications, processing SC communications, and photographs in the ChildData system) in order to keep an accurate and updated view of resources and beneficiaries as well as to properly feed the Plan International central database. Furthermore, s/he will be responsible for organizing for the dispatch of all incoming and outgoing communication items

management scope, reporting lines, key relationships

Reports to: Sponsorship coordinator

Key relationships

Internally

• PUM
• Sponsorship team,
• CDFs
• Child Rights Program Manager.

Externally

• Children,
• Families,
• Community volunteers,
• CBOs
• FBOs.

Level of contact with children

• High level: Frequent interaction with children.

Physical Environment

• This position is mainly field related work with 30% office work

Accountabilities and MAIN WORK ACTIVITIES

• Ensure availability and timely submission of all communications for the assigned monthly caseload (To-do list)
• Ensure that all Sponsored Children files are available
• Ensure that Sponsored Children communications are filed in a timely manner
• Coordinate with all CDFs in opening new files for all Sponsored Children whose files are missing.
• Ensure that each Sponsored Child has a complete file i.e. contains the correct SC questionnaires and other communications
• Ensure that there is no SC questionnaire being misfiled.
• Timely processing of Sponsored Children’s photographs in ChildData
• Keep a good track of cameras and batteries.
• Acknowledge receipt and manage the distribution of gifts and sponsor letters to CDF/Community Volunteers.
• Sponsorship field activities especially in peak days

Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)

• Understand and put into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC).
• Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in their day-to-day work.
• Ensure that Plan Rwanda contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.

Leadership and BUSINESS management COMPETENCIES

LEADERSHIP COMPETENCIES

• Courageous in taking a lead, focused on Plan International’s purpose, and making the most effective contribution within my own work context.
• Behave in line with our values and safeguarding practices, inside and outside work.
• Challenge own attitudes, unconscious bias, and behaviour and speak up when they see wrongdoing, especially by those who use their power over others to create fear or abuse.
• Understand and adhere to the policies, processes, practices, and standards relevant to own work and keep their knowledge and skills up to date.
• Honest and efficient in the use of resources, including own time.
• Take responsibility for own performance and development: reflecting; seeking and listening to feedback; learning from mistakes; finding people or resources to help them learn.
• Constructive and optimistic in facing setbacks, challenges, and change, using own initiative to analyze issues and improve things.
• Good team player, communicating effectively and being open and supportive towards those around them.

Environmental

Technical expertise, skills, and knowledge

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

Essential Qualifications/ Experience:

• At least A1 education level in Project Management, ICT, Statistics, and Economics.
• Minimum 2 years experience in a similar position/work environment
• Proficient in computer skills – Microsoft Word and Excel required

Skills Specific to the Post

• Excellent knowledge of Plan’s sponsorship systems (CD-pet, ChildData, and CRC)
• Ability to work under pressure and multi-task
• Excellent communication and writing skills
• Excellent filing skills

Languages required:

• Fluency in the local language, English, and French is essential

Plan International’s Values in Practice

We are open and accountable

• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for a lasting impact

• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

We work well together

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

Plan International’s Values in Practice

We are open and accountable

• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.
• Focuses resources to drive change and maximize long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

We work well together

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.