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12 Jun 2019

Sonarwa General Insurance Company Jobs in Rwanda : Agency Support Officer

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Our client, Sonarwa General Insurance Company Limited (Sonarwa General), is a general insurance service provider situated in Rwanda. The company has embarked on a transformational journey that seeks to grow the business. As a result, Sonarwa General is seeking to recruit highly competent and professional individual to fill the position of Agency Support Officer.

Reporting to the Manager Agency Management, the Agency Support Officer will be responsible to coordinate the recruitment of Agents and provide relevant technical support to enhance seamless operations.

Roles & Responsibilities

a)Identify and develop new opportunities through the independent agents to support the achievement of sales targets;
b)Facilitate the recruitment and registration process for Agents to enhance availability of enough channels to promote sales for Sonarwa General;
c)Respond to Agents queries and facilitate adequate technical support to facilitate seamless operations them in the delivery against the Sonarwa sales targets;
d)Provide timely and accurate input for preparation of reports on the performance of the sales agents to assist management make timely decisions on the performance of the business;
e)Attend to issues and concerns raised by the sales agents to minimise interference with the achievement of the sales targets;
f)Pay frequent visits to agents to monitor the delivery of service and ensure compliance with the Sonarwa policies and procedures; and
g)Identify gaps in the sales policies, procedures and processes involving agents to ensure appropriate interventions are undertaken


a)Bachelor’s Degree in Commerce, Business Management, Insurance or a relevant field.
b)One (1) year experience working with Agents

Additional Information

Please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role.
Include your day and evening telephone numbers, email address, names and address of three professional referees.

Internal candidates shall be given priority.

Canvassing in any form is not allowed and will lead to disqualification.

How to Apply

Submit your CV and Application on Company Website : Click Here

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