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24 Nov 2021

Software Development and Support National Consultant at United Nations Development Programme (UNDP)

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Job Description


JOB DESCRIPTION

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

BACKGROUND

About UNCDFThe United Nations Capital Development Fund (UNCDF) makes public and private finance work for the poor in the world’s 47 least developed countries. With its capital mandate and instruments, UNCDF offers “last mile” finance models that unlock public and private resources, especially at the domestic level, to reduce poverty and support local economic development.

ACCESS TO FINANCE IN RWANDA

In line with the UNCDF global strategy of Leaving No-One Behind in the Digital Area, the Inclusive Digital Economies Programme (IDES) and countries’ UN Development Assistance Plan, UNCDF is supporting inclusive economies to help smallholder farmers and other vulnerable populations thrive. This includes contributing to vulnerable population response initiatives and considering the consequences of the COVID-19 health pandemic in terms of food security, food systems, livelihoods, financial inclusion and last but not least, social cohesion. This programme uses a market development approach that is rooted on five decades of fostering financial inclusion and local development, digital economies and partnerships for the SDGs, digital and financial literacy, as well as reaching the most underserved populations by promoting community-based frugal innovation as well as strengthening savings and production groups.

Under the umbrella of IDES UNCDF Rwanda supports all levels of stakeholders to effect growth and change in financial systems:

  1. Financial Service Providers (FSPs), such as banks, Mobile Network Operators (MNOs), and other providers, that need assistance to improve current financial offerings, adopt new delivery channels, and better understand and meet the needs of clients.
  2. Underserved people (such as women, youth, smallholder farmers, etc.) who lack the knowledge, skills and confidence to take up and use new financial products and services and often require increased financial and digital literacy to grow their incomes and businesses.
  3. Policy makers and regulators, who sometimes require technical assistance to learn about (a) global best practices in reaching the poor, displaced, and underserved, and in communicating policy and process to both FSPs and the population and (b) fintech innovations and how to harmonize various agencies/departments so that innovations can come to market.
2) OBJECTIVES OF THE ASSIGNMENT
This assignment aims to support UNCDF Rwanda and its strategic partners in the review and optimization of the developed digital financial education software application, Lenga app. To provide technical support in monitoring and upgrading the performance of the software across different mobile and tablet-based platforms and systems including Android and iOS. This assignment also involves improving the design of the application dashboard where needed in addition to monitoring and providing insight reports on the uptake and usage of this application.Under the primary supervision of the UNCDF Rwanda Country Lead, the Software Development and Support Consultant will provide support in optimization of the developed digital financial education software application, Lenga app and for other activities related to the app. The consultant is also expected to work with the digital and technology team at UNCDF headquarters, and in close collaboration with in-country implementation partners.

The assignment will require a candidate with demonstrated expertise in the design, development, and presentation of software applications (i.e., mobile and tablet-based, or available via Android and iOS).

DUTIES AND RESPONSIBILITIES
The Consultant should attain the following objectives over a duration ofsix (6) months beginning from start of contract:

  1. Review the existing UNCDF Android-based application which will be hosted on BitBucket, list recommendations for optimization (i.e. options for smaller size and ability to use on Android phone), and agree upon work plan for app upgrade with UNCDF and REFAD partners
  2. Review the existing application dashboard to fix existing bugs, create easily readable data presentations (i.e. charts and graphs), and create additional data collection capabilities (for example, see the Rwanda Savings Group Map at https://sgmap.bnr.rw/#/),
  3. Provide technical guidance and technical assistance to UNCDF and local partner organizations and institutions, such as non-governmental organizations (NGOs) and community-based organizations (CBOs), in using the dashboard
  4. Provide ongoing technical assistance to UNCDF throughout the duration of the contract to fix any issues that occur and assure smooth rollout of the application and dashboard upgrade
  5. Produce monthly application’s data insights reports and present them to UNCDF and its partners in a clear and compelling way when needed
  6. Advise on the scalability of the application for a wide national uptake.
Some of the activities outlined above will require very limited travel to rural areas of Rwanda where the REFAD (Rwanda Access to Financial Services and Digital Literacy) program operates in order to ensure that the application and dashboard are well-understood by field-based partner staff and run smoothly.At the end of the contract period, the consultant will be expected to attain the following results:

  1. A field-tested and optimized financial and digital literacy application (UNCDF’s existing application);
  2. A field-tested dashboard including capabilities for UNCDF to view overall data, and partners to view data for their own programs;
  3. A field-tested dashboard that collects the data needed by UNCDF and partners to adequately assess the uptake and usage of the application.

Expected Duration of Assignment: Six (6) months.

The table below outlines the activities, deliverables, and indicative timeline and payment structure:

Note the sequence and timelines for the delivery of the below outputs may vary within the duration of the contract and will be finalized in terms of timeline through discussions with UNCDF and the Consultant once selected.





Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 6th  December , 2021.




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