CAREER OPPORTUNITY

SME Relationship Manager

Join the fastest growing bank in Rwanda, Apply Now

ABOUT US

Compagnie Générale de Banque Plc (COGEBANQUE Plc) is a commercial bank that is licensed and regulated by the National Bank of Rwanda (BNR). It was incorporated on July 17, 1999, and currently has 28 branches, over 600 agents and 33 ATM Machines across the country so far.

Cogebanque Plc is proudly one of the leading indigenous banks with about 97% of its shareholders being Rwandese institutions and businessmen. Cogebanque Plc provides a comprehensive range of products and services targeted at Corporate, SMEs and Retail customers.

 Mission

 To create, maintain, and enhance shareholder value by providing unrivaled financial solutions to our customers.
Vision

To be a financial center of excel- lance and a leading provider of innovative financial solutions in Rwanda.

Values

Excellence, Integrity, Innovation, Teamwork, Flexibility, Open Communication, Accountability, and Customer orientation.

WHAT OPPORTUNITIES DO WE HAVE FOR YOU?

Cogebanque we believe our employees are the bridge to achieving our business development goals and creating sustainable social and economic change in our society. We make it our priority to ensure their growth and comfort while working with our institution.

Apart from organizing frequent trainings, career-building sessions and team-building workshops for our staff, we facilitate you to enjoy our wide range of services and products at favorable terms that ultimately could help you achieve your personal goals.

In view of the above, Cogebanque Plc is externally looking for inspired innovators, self-driven and highly creative personalities to collaborate with the bank in taking it to the next level of success.

If you feel you have what it takes, we would like to hear from you.

Job Title and requirements

Job responsibilities

1. SME RELATIONSHIP MANAGER

Grade: Manager

Job summary

Responsible for developing and maintaining proactive customer advisory relationship management that includes effective consultative selling and structuring of solutions for potential or existing SME customers in line with the set targets, service standards and strategic objectives of the Bank aimed at growing the assets and liabilities book.

JOB REQUIREMENT

At least a Bachelor’s Degree in Business Administration, Banking, Economics or other related fields.
Minimum of 3 years’ experience in a Banking Business development role.
Good leadership skills;
Sufficient knowledge of modern management techniques and best practices;
Personal qualities such as autonomy, dynamism, efficiency, and efficacy;
Ability to work under minimal supervision
Excellent oral and written communication
High level of creativity and innovation
Good planning and organization skills
Excellent analytical skills
Good problem solving and analysis
Excellent relationship building and networking.

Key responsibilities:

Business Development

Implement effective sales and generate monthly sales performance reports in line with the set targets
To drive and monitor the growth of the loan and deposit books of the bank and initiate key strategies of driving the business.
Actively market and effectively generate leads, create and periodically update customer databases for potential and existing SME customers and recommend financial solutions based on customer value.
Client Relationship Management

Plan and implement customer relationship management training/sensitization programs for bank staff in line with customer expectations, the identified training needs, and the bank`s customer service strategy.
Conduct periodic visits or meetings to achieve an understanding of their business needs intended to build a loyal SME customer base.
Recommend, procedural, process, and policy changes required to meet SME customer expectations/needs and generate periodic status reports.
Maintain an updated database for potential Customers and give direction to branches on the key revenue-generating strategies of the bank.
Branch Coordination

Work with branch management and staff to implement and monitor a system of ensuring continued compliance with Know your Customer and risk management policies in line with bank procedures.
Strategy and Planning

Participating in the strategic planning and budgeting process of the department.

Only shortlisted candidates will be contacted!

Done at Kigali, on 9th March 2020

Mary Ashimwe

Cherno Gaye

Director of Human Resources and Administration

Chief Executive Officer

If the position listed below speaks to you, send us your application via email at [email protected]

by or before 20^th March 2020 marking the subject of your email as “The Job You Are Applying For”.   E.g: “SME RELATIONSHIP MANAGER”