Overview

Jhpiego seeks a Senior Human Resources Manager (SHRM) for Rwanda Country Office to provide management with strategic input of HR services, policies, and procedures for the Rwanda Country Office. The SHRM will advise the country leadership on all strategic human resources activities, labour relations matters, HR initiatives, develop and implement HR policies in accordance with Rwanda Labour Law and Jhpiego standards. The Senior Human Resources Manager is expected to work with the Country Director in providing comprehensive, professional and employee focused HR services to Jhpiego Rwanda and to support the implementation of the HR strategy. This position reports to the Rwanda Country Director. The SHRM will supervise the Human Resources Officer (HRO) and Human Resources Assistant (HRA). This position will be based in Kigali, Rwanda.

Responsibilities

General Human Resources: 25%

Determine and prioritize the country’s Human Resource (HR) needs and establish specific HR objectives for country office to ensure that HR policy/procedures and standards are met

Develop and revise HR policies as required to support the business

Lead resolution of compliance issues as it relates to HR best practice and organizational policies

Ensure country level management team members are well versed on country-related HR policies and that policies are implemented consistently

Advise Country Director on all HR related issues

Lead, in coordination with the Senior Management the development of a career progression path for all job categories in Rwanda office.

Facilitate the staff separation/exit processes

Liaise with Global Human Resources and Chief Administrative Officer as required

Review all HR service contracts, i.e Medical Insurance, Pension scheme, Life Insurance etc… for guidance and due diligence.

Manage the performance management processes including appraisals after probation period, Performance Improvement Plan (PIP) and annual appraisals.

Compensation and Benefits: 20%

Review salary and benefits policies for local nationals to ensure that organization is able to attract and retain highly skilled staff

In collaboration with the HQ Human Resources Business Partner, conduct salary survey to ensure competitiveness of salaries against the market and make recommendations on the necessary changes

Evaluate jobs and individuals’ pay for internal equity and make recommendations in liaison with Human Resource Officers and Senior Management Team (SMT).

Provide oversight to performance and annual merit increments

Talent Acquisition/Recruitment: 15%

Partner with Hiring managers and HR Officer(s) to evaluate staffing/business needs and determine specific position responsibilities and requirements to ensure accurate candidate sourcing

Draft, review and/or approve job descriptions

Oversee placement of job adverts via appropriate channels in Rwanda

Oversee the screening, testing, interviews and selection of candidates, reference checks and analysis and guide the hiring managers as appropriate.

Orientation and Onboarding/ Learning and Development 15%

Oversee the on-boarding process and ensure the that the process is vibrant and comprehensive to ensure enjoyable and all-round orientation of new staff

Ensure systems are in place for new staff undertake the on-line orientation programs

Provide guidance and oversight to HROs in collecting, recording and sharing information for learning purposes and investing in people centred knowledge management activities.

Use HR data for decision making and for operational efficiency

Liaise with HROs on training needs analysis

Train new supervisors/managers on supervisor and management skills

Employee Relations 15%

Work closely with supervisors to address issues affecting new staff

Develop and maintain a healthy employee relations environment providing staff a venue to discuss their work-related problems and concerns.

Advise and assist staff with disciplinary and grievance issues

Mediate in staff conflict situations

Regular visit to field project offices

Supervision (if applicable) 10%

Provides coaching, guidance and mentorship to direct report(s) where needed

Sets targets and objectives for assigned area and delivers results

Grows team expertise to align with program and organizational direction while continually looking for ways to provide/enhance the value delivered

Leads a high-performing team and provides ongoing feedback and performance reviews

Tracks, monitors and effectively addresses and/or rewards performance of team members

Manages employees in compliance with all HR policies, procedures, guidelines

Shares knowledge, information, skills and subject matter expertise among the team and ensures the timely communication of issues while encouraging good working relationships with other functions/teams

Recruits for all hires to ensure a highly diverse, qualified workforce with the necessary capabilities needed to achieve goals

Required Qualifications

Master’s degree in human resources or business-related fields

Professional certification in Human Resources Management

HR professional membership by a recognized body.

Minimum eight (8) years of progressive experience in Human Resources

At least five (5) years in senior management advisory.

Experience in managing human resources functions in a mid-sized organization preferably with an international organization.

HR practices knowledge – In depth knowledge of country Labour Laws and trends

Knowledge of USAID policies, rules and procedures

Willingness to travel up to 25% of the time

Ability to demonstrate diplomacy, sensitivity, and respect for confidentiality.

Effective organizational skills, attention to details and ability to handle a large volume of work in an efficient and timely manner.

Highly motivated, energetic, independent self-starter with strong team orientation.

Demonstrated use of initiative and ability to make appropriate linkages in work requirements and anticipate next steps.

Strong presentation and communications skills, oral and written.

Proficiency in computer applications to include MS Office: Word, Excel and PowerPoint.

Knowledge of Donors policies and procedures.

Preferred Qualifications

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jobs-jhpiego.icims.com

Applicants must submit a single document for upload to include: cover letter, resume, references, and salary history.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, orientation or any other fees