Job Details

Organization

ISCO Intersec Security Limited

Job Title

Security Solutions Engineer

Job Grade

E 51

Department

Security Service

Reports to

Security Solutions Manager

Supervises

• Security Solutions technical team

Job Purpose

Design implement deploy and operate technology-based security solutions that supports human guarding needs at various premises.

Main Duties/Responsibilities:

• Responsible for the implementation of all security-based systems and solutions deployment and operations.
• Carry out project implementation which includes installation, maintenance and testing
• Coordinate the provision and use of tools and machines on site
• Provide work leadership and guide technicians in executing work orders
• Ensure the proper documentation is done, reviewed and approved for the project
• collaborate with project sales Engineers, to ensure the solutions requirements definition is complete and tailored to the customer’s needs
• Ensure safety standards are maintained at work sites at all times
• Help in researching and developing new products/services to offer to the market.
• Ensure regular reporting and monitoring of occurrences and submission of regular and timely management report

Education and Professional Qualifications:

• Bachelor’s degree in information technology, Computer Science, Computer Engineering, Information Security, Software Engineering or related field
• Postgraduate/ professional qualification in security system technology will be an added advantage

Working Experience:

• 5 years’ work experience within technology-based services industry, with at least five (2) years in security system technologies.

Skills, Knowledge and Abilities:

• Excellent Knowledge of Rwanda security laws and regulations
• Good understanding of Technical knowledge in security operations and governance
• Better understanding of Videos, sound, sensory, and identification
• Creativity and innovation for customer satisfaction
• Excellent critical thinking and problem solving
• Excellent security incident handling and response
• Advanced understanding of private security services

Internal Contacts

External Contacts

• Directors
• Managers
• Department co-workers
• Other department co-workers

• Customers
• Contractors
• Government and law enforcement organizations

Key Performance Indicators

Target Area 

(Key performance areas)

Measure (To be determined between Employee & Supervisor)

1. Enhance Profitability

      2. Customer Satisfaction

       3. Internal Business Processes

       4. Learning and Growth