JOB DESCRIPTION

Sustainable Coffee Rwanda is a locally registered enterprise specializing in wholesale coffee products for Rwanda’s tourism and hospitality industry. We offer businesses and government entities specialized services to deliver exceptional specialty coffee experiences.

Q COFFEE Ltd operates retail cafés in Gishushu & Kiyovu, Kigali, Rwanda. We proudly offer coffee products, coffee tours, and coffee beverages directly to our valued customers. It also houses a training space for farmers, baristas, and coffee professionals to enhance coffee quality from seed to sip.

POSITION: SE MAINTENANCE Intern

REPORTS TO: SE Operations Manager

SUPERVISES: None

LOCATION: Kigali

STATUS: Fixed Term Contract

JOB SUMMARY/PURPOSE

The position maintains various machines and equipment based on SGR LLC policies and procedures. You will be responsible for overseeing preventive maintenance schedules.

MAIN RESPONSIBILITIES

The responsibilities are but not limited to:

Assist with Preventive Maintenance: Help conduct routine inspections and maintenance of the café’s equipment, plumbing, electrical systems, structural components, building, grounds and equipment.
Maintenance support: Proper Maintaining tools needed to perform maintenance on equipment.
Support Repairs: Responds to repair and maintenance requests in a timely fashion and aid in performing minor repairs on furniture, fixtures, and infrastructure, including basic plumbing, electrical, and carpentry work.
Maintain Safety Standards: Assist in ensuring that all maintenance activities comply with safety regulations and café policies. Help identify and address potential safety hazards.
Emergency Assistance: Provide support in responding to maintenance emergencies
Record Keeping: Assist in maintaining accurate records and logs of maintenance activities, including work orders, inspections, repairs, and inventory of maintenance supplies and equipment.
Cleaning and Organization: Help ensure the cleanliness and orderliness of maintenance areas, storage rooms, and equipment.
Reporting: Report any issues to the line manager or clients and follows written and verbal instructions from line manager.
Collaboration: Collaborates with the line manager and contractors as needed.
Proper use of Tools: Ensures correct use of equipment and tools including power tools, hand tools, electric tools, and plumbing tools.

REQUIREMENTS OF THE ROLE

High school diploma or equivalent qualification.
A minimum of 1 year experience in a similar role.
In-depth knowledge of electrical and hydraulic systems.
Advanced understanding of general maintenance procedures and techniques.
Physically capable and available to work overtime including weekends, public holidays, and evenings.
BONUS POINTS FOR:

Effective problem-solving abilities.
Excellent written and verbal communication skills.
Must be well- organized and can prioritize tasks.
KEY DELIVERABLES

Maintenance to ensure all café equipment are in good working order and breakdowns are prevented.
KEY INDICATORS

Machines are fixed quickly, and spare parts are in stock to prevent delays.
Positive feedback from equipment users/Staff.