Quality Assurance and Program Review Manager

 Job Title: Quality Assurance and Program Review Manager Review unit

Department: Educational Development and Quality Center

Faculty position: Depending on level of expertise and experience

Reports to: Chair, Educational Development and Quality Center

Location: Butaro & Kigali, Rwanda

Position Overview:

UGHE’s Educational Development and Quality Centre is seeking a faculty to serve as Manager of Quality Assurance and Program Review and serve as faculty to teach at the Msc Program in Health Professions Education.

This faculty will be responsible for ensuring that the programs offered by the university meet or exceed the highest standards of quality. They will work closely with all academic departments, programs and relevant committees to develop and implement policies, procedures, and processes that define, measure, and assure quality, and ensure compliance with institutional, regional, and national standards for academic program quality.

The faculty will also play a major role as teaching and mentoring faculty in the MSc program in Health Professions Education.

Responsibilities:

• Manage the day-to-day operations of the Quality Assurance and Program Review unit, including supervising, training and evaluating staff who work in the Unit.
• Collaborate with academic departments to evaluate a range of metrics in assessment, teaching and learning, including courses, programs, clerkships, faculty, and teaching methods review and evaluations, and produce reports on findings for continual quality improvement
• Analyse data and feedback to identify areas for improvement, develop strategies to address them and produce reports on findings for continual quality improvement.
• Establish a question bank of the several assessments designed at UGHE and perform regular psychometric evaluation of all assessments.
• Manage and maintain records related to program quality, including data, reports, program reviews, and compliance documentation
• Develop and implement new and innovative quality improvement measures to enhance the effectiveness and efficiency of training at UGHE across all academic programs
• Provide training and support to faculty and staff to help them understand and meet institutional, national, regional and global quality standards and requirements
• Chair UGHE’s Quality Assurance sub-Committee of the Academic Standards and Curriculum Review Committee
• Support national and regional inspections and accreditations of UGHE, its schools or programs
• In collaboration with the EDQC and academic departments, lead the implementation of faculty development initiatives, including determining departments’ faculty development needs and organising CPD training
• Design, implement and lead research projects related to quality assurance in medical and health sciences education
• Work with the Chair of the EDQC, Dean of the School of Medicine and the Dean of Research, Innovation, and Quality to develop partnerships with both local and global entities to enhance the work of the Unit and the EDQC
• Take the leadership in the design and delivery of relevant modules of the MSc program in Health Professions Education.
• Stay current with national and regional accreditation and quality standards and requirements, and provide guidance to the university on any changes or updates

Qualifications and competencies:

• PhD or Master’s degree required in Medical Education, Education, Measurement, or related field to quality assurance
• Fellowship or additional qualifications in Medical Education desirable
• +3 years of experience in higher education with demonstrable experience in quality assurance, program evaluation, faculty assessment, assessment psychometrics required
• Proficient knowledge of national and regional accreditation and quality standards and requirements for higher education institutions
• Teaching experience is recommended
• Experience in research, data analysis, and synthesising and reporting data
• Experience in project management and strategic planning
• Ability to work with multiple diverse teams in a rapidly evolving environment
• Interest in a career in academic program quality assurance
• Excellent interpersonal skills
• Fluency in English
• Ability to multitask and pay attention to detail and quality
• Results oriented with adherence to deliverables and deadlines
• Proficiency in Microsoft Office suite and database management systems, including learning management systems and academic program management software