Portfolio Manager

Equip Rwanda ltd

Equip Rwanda Ltd is a company that aims to facilitate its clients with business training and hire- purchase of Equipment. Equip Rwanda focusses on the MSME Market currently mainly in Kigali and direct surroundings.

Client portfolio business manager

The client portfolio manager is responsible for a batch of 300 clients. The portfolio manager has a team of 2 -3 sales officers.

Responsibilities

• Acquire an maintain clients in the portfolio to a level of minimal 300 active clients.
• Ensure that the portfolio is performing well and has a total non performance rate of less then 3 % (this means lost income at the end of the complete cycle of renting of the equipment. one piece of equipment can be rented out more than once)
• Ensure that clients maintain the equipment on a high level;
• Acquire at least 20 paying clients per month for training
• Succeed at least 8 new high-quality rentals a month
• Maintain the performance of the portfolio on a high level, ensure close follow up on the clients
• Give daily guidance to the external an internal sales person and ensure a high-quality performance of the team
• Ensure a high-quality training as well as coaching of the clients
• Make sure that files are accurate and up to date
• Pro-active resolve challenges at the firm
• Contribute to the weekly ERL meetings
• Ensure that the IT system and files are of a high quality

Tasks

• Guide and coach, the external and internal sales officers and facilitate them so they can perform well
• Visit clients and conduct site visits of new clients
• Give high quality training and coaching to the clients
• Ensure that files of clients are accurate and up to date
• Make sure that clients receive regular updates about their payment performance as well as reminders for late payments
• Visit clients that show weak payment for more than 1 month
• Confirm made arrangements to the clients
• Contribute weekly on marketing of the company
• Ensure prompt reporting deadlines

Personality- Attitude

• Mature person
• Age between 30 and 40 years old
• Outgoing person able to convince people and interact on a clear and honest way
• Open-minded, sharp, realistic
• Accurate
• Well-informed on business trends
• Young, adaptive, and ready to embrace new challenges
• Self-motivated person who is responsible and can work under minimal supervision

Background Qualifications

• Minimal bachelor degree in business administration and or finance
• Minimal 7 years’ experience in working in the MSME sector either in training coaching and or banking credit
• Excellent computer skills, especially proficiency in Excel
• Fluently speaking in English and Kinyarwanda