Job Title: Packhouse Manager
Location: Kigali, Rwanda (with regular coordination across all farm sites)
Reports to: Supply Chain Manager
Department: Operations

About SOUK Farms
SOUK Farms is one of Rwanda’s leading growers and exporters of fresh horticultural produce in Rwanda. We specialize in high-quality exports to Europe and the Middle East, including chillies, fine beans, and avocados. We are committed to operational excellence, traceability, sustainability, and farmer inclusion at every stage of the value chain.

The Packhouse Manager will be responsible for overseeing the day-to-day operations of SOUK’s central packhouse facility, ensuring that all produce is handled, graded, and packed to meet export quality standards. This role requires strong leadership, meticulous attention to detail, and the ability to work under pressure while coordinating closely with farm, quality, sourcing, and logistics teams.

Key Responsibilities

• Lead and manage all packhouse staff and supervisors to deliver daily packing plans in line with export schedules and volumes
• Ensure produce is sorted, graded, and packed according to market specifications, MRL standards, and client quality protocols
• Monitor and enforce hygiene, food safety, and traceability compliance (e.g., GLOBALG.A.P., SMETA, HACCP) across all operations
• Coordinate closely with the Quality Assurance team to reduce rejections, wastage, and non-conformance issues
• Collaborate with sourcing and production teams to ensure raw material (from own farms and Outgrowers) is received and processed efficiently
• Maintain accurate daily reports on volumes packed, labour productivity, pack-out ratios, and rejections
• Implement efficient staff scheduling, task allocation, and discipline to ensure optimal productivity
• Train, mentor, and performance-manage team leads and supervisors within the packhouse
• Ensure timely dispatch and correct documentation for all export shipments
• Liaise with the maintenance team to ensure all equipment is operational and downtime is minimized
• Lead continuous improvement initiatives to reduce cost per kg packed, streamline workflows, and upgrade infrastructure where needed

Key Requirements

• Degree in Agribusiness, Postharvest Technology, Food Science, Logistics, or a related field
• Minimum 3–5 years of experience managing a fresh produce packhouse or packline for exports (horticulture sector preferred).
• Proven ability to lead teams, manage performance, and instill a culture of discipline and accountability
• Strong knowledge of export quality standards and postharvest handling of fresh produce
• Working knowledge of food safety certifications (e.g., GLOBALG.A.P., HACCP, SMETA)
• Comfortable using production tracking systems and Microsoft Excel for reporting
• Highly organized, solution-oriented, and able to thrive in a fast-paced environment
• Fluent in English; knowledge of Kinyarwanda or French is an added advantage

What We Offer

• Opportunity to work with a dynamic and ambitious team driving innovation in African agribusiness
• Exposure to international markets, certifications, and world-class operational standards
• Competitive salary and performance-based incentives
• A hands-on leadership role with high visibility and growth potential within SOUK Farms