Key Account Manager Assistant

CANAL + INTERNATIONAL is a subsidiary of the CANAL + Group (Vivendi Group), is the operator of CANAL + offers, bundles of pay TV channels throughout the world in more than 40 countries in Sub-Saharan Africa, the Indian Ocean, the Caribbean and the Pacific South and Asia. 

In Africa, CANAL + INTERNATIONAL is active in more than 20 countries, distributes more than 200 channels via satellite to more than 4.5M subscribers in Africa. 

Role:

As the Key Account Manager Assistant, you will coordinate activities between the Key Accounts Department and the support departments (Logistics, Technical, Marketing, etc).

What you will do:

• Follow up on customer complaints with the support of the Technical Assistant and ensure their satisfaction.
• Support Credit Management for collection reminders
• Coordinate the operational administrative side of the service?
• Resolve requests from Subscribers companies
• Negotiation: Highlighting the strengths of the offers / conditions of sale / Finalization-formalization
• Prospect in Booster Period
• After-Sales Service: After-Sales Supervision (Installation-Activation-Maintenance) / Interaction with Technical Services and Sales Administration
• Measure customer satisfaction
• Report to the head of the C+ Business activity

You will be the right fit if:

• You hold a Bachelor’s degree in Business Administration or related field;
• You have 3 years’ experience in Sales, especially in B2B activity;
• You have a driving license;
• You have an excellent level of oral and written communication;
• You know how to plan, organize, optimize your working time;
• You are observant, possess an analytical mindset, and listening skills;
• You are well versed in all Microsoft programs including excel, power point, and word;
• You can speak fluently English, French and Kinyarwanda.

The deadline for receiving applications is August 4^th, 2020.

Please note that we will only contact short-listed candidates.

Submit your CV and Application on Company Website : Click Here

Closing Date : 4th August, 2020.