2 Oct 2024

IT Infrastructure Engineer at Airtel Rwanda Ltd

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Job Description


Airtel Rwanda: JOB DESCRIPTION

(Deliverables, Decision level, Demonstrate & Dimensions)

Job Title: IT Infrastructure Engineer

Proposed Level:

Department: IT

Location: Airtel Rwanda HQ.

Reporting to: IT Infrastructure Manager

Date: October 2024

Purpose of the Job (Brief)

The IT Infrastructure will be charge of managing and maintaining the IT infrastructure including the data centers, vmares, storage and network equipment

Deliverables (Maximum 5-6 key responsibilities)

This section requires the top five accountabilities that role is to deliver own. Written in outcome language, this is not a listing of tasks but a grouping of tasks to determine outcomes required from the tasks.

Expected Key Results

Activities (Detailed KPIs)

Systems availability.

  • Monitoring the IT infrastructure systems health and performance.
  • Checking alerts and acting accordingly.
  • Ensure 99.99% of systems’ availability
  • Implement disaster recovery and business continuity plans for the virtualization infrastructure
  • Resolve recurring failures and incidents
  • Monitoring system resource usage and acting accordingly

Systems Robustness.

  • Improve scalability and system performance and network through daily system health checks.
  • Configure and maintain the vmware environment to ensure optimal performance
  • Identify and resolve issues related to the virtualization infrastructure
  • Perform firmware upgradation
  • Perform Patching Activity
  • Perform disk augmentation

Planning and Deployments

  • Designing and deploy optimal system resources for services

Decision level

This section requires an overview of the decisions taken by the role holder and who actually takes accountability for the decisions. It is a description of primary versus shared responsibility or where one only contributes to decisions.

Prime:

Shared:

Contributory: Makes a major contribution to a decision

Demonstrate (Key competencies)

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Skills critical to the role:

  • Excellent communication, presentation and organizational skills
  • Working in a team environment

Educational Level:

Must have:

  • Bachelor’s or Master’s degree in Information Technology or Computer Science or related Information Communication Technology related disciplines.

Working Experience:

Must have:

  • At least 1 year of experience IT infrastructure maintenance (Servers managements, VMWare and Virtualization)
  • Knowledge of Linux and windows operating systems
  • Familiar with vmare deployments.

Dimensions

Impact of position:

Impact on customers (Please select one of the options below):

i) Type of customers

Mainly Internal X Mainly External Internal & External

No. of Subordinates :

Approvals

Job Holder’s signature

Line Manager’s signature





Method of Application

Please submit your updated curriculum vitae – CV on [email protected] before 6th October 2024.





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