VIPP Interstis, the leading international call center in sub-Saharan Africa, is looking for a Windows Systems Administrator.

Description of the position and missions  :

1. Supervision & alerts

Control and guarantee parallelism between supervision tools and the reality of the infrastructure

Monitor and guarantee the status of backups, network equipment, servers and data

Validate the proper functioning of alert reporting systems

Check that alert tools are properly monitored by the teams 

2. Control

Check the application of attempts to restore servers and services in accordance with our commitments

Check that all essential services are redundant

Verify that non-essential services have the capacity to be restored

Check that all the data is transferred to a secondary site

Validate that restoration tests have been carried out as required by policies

Check that security checks such as pentests, checks of unknown equipment, update status of workstations, servers and network equipment are properly carried out

Work on automating control processes 

3. Write & animate

Write compliance control reports

Establish regular reports in order to inform management

Organize and lead quality meetings 

4. Internal audit

Supervises the application of quality rules, procedures and instructions

Implement control monitoring requested by management

Contribute to quality monitoring and support for operators and services

Check the application of customer constraints at the start of campaigns and annually

Compliance of the application of ANSI / NIS security constraints

5. Inform

Information on customer safety insurance plans

Information on internal security assurance plans

Required profile

• Training 

• You have experience 

• You are recognized for your managerial abilities and leadership. You demonstrate a good level of vision and are a force for proposals. 

• Ability to deliver on time, sense of priorities, and ability to manage several subjects at the same time.