Job Title: HR Operations Officer

Department: Human Resources

Reports to: HR Manager

Location: Kagano, Nyamasheke, Rwanda

Compensation: Commensurate with experience

Start date: As soon As possible

About Kivu Choice:

Kivu Choice is the fastest growing vertically integrated aquaculture company with the largest hatchery in Rwanda. A fish production operation as well as a growing number of branches to sell the fish throughout the country. Over the next 5 years our plan is to scale to become the largest and most sustainable protein producer in the country, producing and distributing over 50 million fish meals per year across Rwanda, DRC, and Burundi.

About the role:

As the HR Operations Lead at Kivu Choice Ltd, you will be responsible for overseeing and optimizing the core HR processes that support our people and culture. This role ensures smooth execution of HR operations including benefits administration, compliance, employee records management, and HR systems oversight.

Responsibilities:

• Act as a point of contact for employee HR queries and assist with internal HR communications and initiatives.
• Support implementation of HR policies and maintain compliance with labor laws and internal procedures.
• Manage logistics for new hire onboarding, employee exits, and related documentation.
• Assist with HRIS data entry, attendance tracking, and preparation of payroll inputs.
• Ensure all employee data and documentation are up to date, organized, and securely stored.

Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, Industrial Psychology, or a related field.

• 1–3 years of experience in a Human Resources or HR administrative/support role.
• Exposure to HR operations, payroll support, or HRIS systems is preferred.
• Internship or volunteer experience in HR can also be considered for recent graduates with strong potential.
• Proficiency in Microsoft Office Suite (especially Excel, Word, and Outlook).
• Familiarity with HR Information Systems (HRIS) or employee databases
• Basic understanding of labor laws, HR compliance, and HR documentation standards.
• Ability to work in a fast-paced, dynamic environment (especially relevant for scaling or mission-driven companies like Kivu Choice Ltd).
• Strong problem-solving skills and a process-oriented approach.
• Interest in developing into a strategic HR operation or HRBP role over time.

Submitting your application

• If you are interested in this position, prepare the following:

1. Job application letter
2. Curriculum Vitae (CV)
3. Copy of your academic documents
4. Copy of your passport or ID