JOB VACANCY

POSITION : HR Assistant 

Location : Kigali, Rwanda

ITM Africa Ltd, an international company specializing in all HR solutions is currently recruiting an HR assistant

ROLE

As a HR assistant, you oversee the administrative management of the outsourced employees assigned to a client. You will ensure the presence and efficiency of employees at the workplace.

The role is a complex one. You are not just someone who supervises the work of others, you are also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

HR assistant are strong communicators. You can work with a variety of personality types while maintaining a positive and helpful attitude. Because you handle confidential information and workplace disputes with an excellent sense of discretion and sensitivity.

What you will do: 

• Ensure administrative management of employees (update employee’s files, manage leave, calculate final dues, monitor disciplinary matters etc.).
• Ensure that all new employees complete and submit the necessary paperwork to be in compliance with company rules.
• Conduct regular inspections to supervise and evaluate staff;
• Handle emergencies appropriately according to established procedures; prepare and file incident reports
• Keep accurate records of employee attendance and timesheets and ensure that employees report accurate work hours.
• Provide positive direction to employees to motivate quality performance;
• Assess employee engagement and retention
• Develop effective professional relationships with staff and clients
• Handle sensitive information with confidentiality
• Monitor employee performance and provide constructive feedback
• Receive complaints and resolve problems, address employee conflicts and complete investigations as required.
• Pass on information from upper management to employees and vice versa
• Ensure adherence to law and company policies and procedures
• Ensure safety rules are respected by yourself, employees and for others.
• Ensure on boarding of new employees and oversee background checks
• Ensure that payroll is accurate and submitted in a timely fashion
• Submit weekly report to the HR HoD.
• Submit monthly report to the HR HoD and quarterly report to the client
• Perform any other tasks requested by the management

You will be a good fit if:

• Diploma/Certificate in Human Resources, management or relevant discipline
• Proven experience as manager or supervisor of a large and diverse workforce
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Good knowledge of MS Office
• Problem-solving and troubleshooting skills
• Confidence to thrive under pressure
• Professional image and attitude
• Fluent in Kinyarwanda and proficient in verbal and written English
• Pro-active, Dynamic, Honest, Discreet and Courteous.