The Rwanda Institute for Conservation Agriculture (RICA) is a unique and innovative English language undergraduate institution dedicated to preparing the next generation of agricultural leaders of Rwanda and East Africa. Students at RICA will engage in curricular and co-curricular learning opportunities emphasizing Conservation Agriculture and One Health principles, oral and written communication, leadership, and entrepreneurship.

In an experiential learning environment, students will develop the knowledge and experience necessary for a wide range of careers in agriculture. Students at RICA will gain experience in the six Enterprises that include, Dairy, Poultry and Swine, Row and Forage Crops, Vegetable and Fruit Crops, Irrigation and Mechanization, and Agroprocessing. All RICA graduates will be innovative problem solvers able to operate farms and ranches, start agribusinesses, assume management roles in cooperatives, NGOs, and other agricultural enterprises, serve their communities as extension agents and technical and policy experts, or take on positions of agricultural leadership in Rwanda.

DESCRIPTION

We are looking for a Housekeeping Officer to lead our team of room attendants and ensure we provide excellent customer service. Housekeeping Officer responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

RESPONSIBILITIES

• Train housekeepers on cleaning and maintenance tasks.
• Oversee staff on a daily basis including compliance to a fixed daily/weekly/monthly schedule.
• Frequently and proactively check rooms and common areas, including stairways, offices and lounge areas, for cleanliness
• Respond to resident complaints and special requests.
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.

MINIMUM QUALIFICATIONS

• 5 years of work experience in a housekeeping/cleaning role at a major hotel chain.
• Evidence of professional training on housekeeping practice (e.g. certificate of training by a major hotel chain).
• Positive attitude and customer facing presentation (friendly, welcoming).
• Organizational and management skills.
• Proficiency in English.