EMPLOYMENT OPPORTUNITY

Mission

To provide a ladder of opportunity to underserved communities in Rwanda, as we proclaim and live the Gospel of Jesus Christ.

Method

We share the hope of Christ as we provide financial services and biblically based training that restore dignity and break the cycle of poverty.

Motivation

The love of Jesus Christ motivates us to identify with those living in poverty and be His hands and feet as we strive to glorify God.

Group Sales Officer.

Urwego Bank Plc is dedicated to provide financial services to the people of Rwanda. Motivated by Jesus Christ’s call to serve those in need. Its mission is to achieve economic spiritual transformation in the lives of underserved, using financial services and tested trainings as we share Jesus Christ’s love. Urwego Bank wishes to recruit qualified, competent, committed and proactive Group Sales Officers (Loan Officers) to support the sales business in different Branches at Urwego bank Plc as indicated below.

Service:  Group Sales Officer

Department: Service Delivery Department

Reporting to: Sales Team leader

Location: Musanze

JOB SUMMARY.

Supporting the management of portfolio of micro borrowing clients with proper supervision, help to achieve growth targets as well as maintain excellent portfolio quality and provide reliable and quality customer service in a way that promotes Urwego Bank’s entire business and enhances transformation in clients’ lives.

RESPONSIBILITIES

Promote and fulfil Urwego Bank’s 3Ms as listed above while working within a Christ-centered environment that is mission-driven, community-oriented and results-driven.

Spiritual Integration and Christian Witness

• Ensure a personal, healthy spiritual balance within family, work, and church life through the adoption of biblical personal and spiritual disciplines; and

• Conduct daily work, make decisions, and help Urwego Bank make decisions in a way that witnesses to the presence, power, and love of Jesus and the reality of his Kingdom on earth.

Major Areas of focus:

• Marketing and growing the number of active clients
• Growing the total Portfolio Outstanding of the branch
• Managing the Portfolio at Risk of the loan book under their control
• Client Retention
• Holistic life improvement (HLI) trainings
• Quality customer service
• Driving mHose and other electronic financial usage in the bank

Essential Duties/ activities for the sales staff:

The sales staff will work with the sales team leader or a senior sales officer to achieve the following:

• Marketing and Business Development of micro lending products to achieve growth targets.
• Process and Administer loans/ loan origination.
• Manage community/Trust Banks.
• Monitor loans to ensure portfolio at risk (PAR) stays within target.
• Maintain Superior Levels of Customer Delight.
• Act as Marketing Agent for other Urwego Bank products and services

QUALIFICATIONS

Minimum Education and Experience

• High school and or Advanced diploma in a business-related subject or field from a reputable school/ college/ University
• Experience of working with grassroots communities, cooperatives, savings and lending groups will be added advantage.
• High school graduate applicants should have no less than three years of field experience or and community work.
• Having a teaching experience would added advantage

Skills expected.

• Personal acknowledgement of and commitment to Urwego’s mission and values.
• Good mathematical skills, ability to calculate interest, commissions, percentages, etc.
• Strong ability to motivate, engage and train adults and communities
• Community based conflict resolution
• Good skills in organization and time management
• Excellent negotiation, presentation, communication and interpersonal skills.
• Knowledge of the economy/markets where Urwego Bank is operating especially in Musanze.
• Basic skills in personal computer operation, word processing and spreadsheet software.
• Personal experience in managing or running a business is added advantage
• Outgoing personality which enjoys working with people

Please submit the following documents to [email protected]. Please send the documents as one folder with the position you’re applying for as the subject.

OR,

Submit your documents to Urwego Bank Head Office Reception or Urwego Bank Musanze Branch.

• Motivation/application letter explaining your suitability for the sales staff position
• Curriculum vitae (CV) and a copy of academic documents.
• 2 referees that are not blood relatives with their full address/contact.
• Notarized Academic Documents



• Recommendation from your church pastor or priest whichever applies.
• Copy of your National ID
• Statement of Faith.
• Criminal Record Form from Irembo.

Deadline for application: Sunday 16th October 2022. 5 PM

Applicants should preferably be residents of Musanze District.

Only shortlisted Candidates shall be contacted for the test and interview.

Thank you

Urwego Bank PLC 

Management.