Rwanda Ultimate Golf Course Ltd

Job Description

Title   :  Golf Operations Team member

Reports to  :  Golf Operations Manager

Education level  : The ideal candidate has already worked in the service/hospitality industry and places the customer experience at the center of his work ethics.

Job Purpose;

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.

The Golf Operation Team is dedicated to all activities that are directly in connection with the golf course and the services provided to members and guests. It includes Starters, Marshals, Practicemen, Drivers, and Caddie Masters.

As a Golf Operation Team member, you will be able to alternatively fill each of these positions as assigned by the team manager.

Specific Responsibilities – include but are not limited to:

• Processes requests and assigns starting times to golfers
• Assists in the maintenance of Club facilities and course care
• Interacts with golfers in a friendly, helpful manner
• Ensure players are safe on the golf course
• Coordinates all affaires relating to caddies
• Inform players of local rules and pace of play
• Collects golf balls and ensures the good presentation of the driving range
• Sell and serve food and drinks on the golf course

Knowledge, Skills, and Traits

• Service-oriented mind to provide exceptional customer experience.
• Positive attitude and capacity to work with a team.
• Have good communication skills.
• Ability to understand and carry out oral and written directions.
• Ability to be courteous yet firm when dealing with the public.
• Respectful, disciplined, and
• Quick to read situations and act accordingly.
• Good hygiene and presentation.

The ideal candidate has already worked in the service/hospitality industry and places the customer experience at the center of his work ethics. He/she can communicate both with colleagues and customers in a respectful and friendly manner, yet he/she knows how to be firm and commanding when needed.

Always with a smile and a can-do attitude, he/she is versatile and can fulfill different tasks assigned by his management.

No golf experience is needed as training will be provided. Experience as a waiter is welcomed.

Languages:

• Fluency in English is required
• Fluency in French will be an asset.

Required documents:

• A detailed CV with 3 contacts of professional referees.
• A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
• Copies of academic degree, professional training certificates, and other relevant training certificates

The deadline for submitting applications is January 31^st, 2023, at 14:00 hrs. Kigali time.

All applicants should submit their zipped documents on [email protected]  

Note: An applicant who will share the unzipped documents will be disqualified immediately.

Only selected candidates for interview will be contacted.