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9 Nov 2023

General Manager – Co-living Spaces And Airbnb Properties at Dico Spaces

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Job Description


Job Title: General Manager – Co-Living Spaces and Airbnb Properties

Company: DICO SPACES

Location: Kigali

Job Type: Full-Time

About Us:

DICO SPACES is a leading provider of co-living spaces and Airbnb property management services in RWANDA. We are dedicated to offering exceptional experiences to our guests and property owners. We are seeking a dynamic and experienced General Manager to oversee our co-living spaces and Airbnb properties, ensuring the highest level of guest satisfaction and property performance.

Job Description:

As the General Manager of Co-Living Spaces and Airbnb Properties, you will be responsible for the overall management, performance, and success of our diverse portfolio. Your primary responsibilities will include:

  1. Property Management:

Supervise property operations, maintenance, and housekeeping.

Ensure that properties are maintained to high standards and are ready for guest stays.

Manage property budgets and expenses efficiently.

  1. Guest Experience:

Deliver exceptional guest experiences through effective communication and problem-solving.

Respond to guest inquiries and issues promptly and professionally.

Implement strategies to improve guest satisfaction and loyalty.

  1. Team Leadership:

Lead and motivate a team of property managers, housekeepers, and support staff.

Foster a positive and collaborative work environment.

Provide training and development opportunities for team members.

  1. Marketing and Revenue Management:

Develop and implement pricing strategies to maximize property revenue.

Optimize property listings on Airbnb and other online platforms.

Collaborate with marketing teams to promote properties effectively.

  1. Reporting and Analytics:

Monitor property performance metrics and generate regular reports.

Analyze data to make informed decisions to improve property profitability.

Suggest improvements based on market trends and guest feedback.

Requirements:

Bachelor’s degree in hospitality management, business, or a related field (Master’s preferred).

Proven experience in property management, preferably in the co-living or short-term rental industry.

Strong leadership and team management skills.

Excellent communication and problem-solving abilities.

Familiarity with Airbnb and other booking platforms.

Financial acumen and budget management experience.

Strong analytical skills for data-driven decision-making.

Results-oriented and customer-focused.

Strong English language communication is a must





Method of Application

If you are passionate about the hospitality industry, have a knack for property management, and are ready to lead a dedicated team, we'd love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and achievements to [email protected] and cc [email protected] not later than November 13, 2023 at 12:00PM



DICO Spaces is an equal opportunity employer and welcomes candidates from all backgrounds to apply.







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