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28 May 2021

Front Desk Operation Officer at Rwanda Cooperatives Agency

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Job Description


Job description

1. Welcome customers and directing them appropriately
2.Receive incoming mails
3.Notifies concerned personnel of visitor arrival.
4.Maintains security by following procedures, monitoring logbook, and issuing visitor badges
5.Informs visitors by answering or referring inquiries.
6.Respond to external and internal phone calls
7. Maintains schedules customers
8.Notify Security Officer about emergency situations
9.Keeps a safe, clean and organized reception area by complying with procedures, rules, and regulations

Job Profile

  • Bachelor’s Degree in Communication

    Experience: 0

  • Bachelor’s Degree in Public Relations

    Experience: 0

  • Advance Diploma in Office Management

    Experience: 0

  • Bachelor’s Degree in Office Management

    Experience: 0

  • Advanced Diploma in Communication

    Experience: 0

  • Advanced Diploma in Public Relations

    Experience: 0

  • Advanced Diploma in Marketing

    Experience: 0

  • Advanced Diploma in Customer Relations

    Experience: 0

  • Bachelor’s Degree in Marketing

    Experience: 0

  • Bachelor’s Degree in Customer Relations

    Experience: 0

Skills

  • Integrity

  • Creativity/innovation

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Resource management skills

  • Analytical skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/ or French. Knowledge of Swahili is an added advantage

  • Knowledge of customer service practices





Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 8th June, 2021.




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