Job Description

Introduction

Save the Children has been working in Rwanda since 1994, in partnership with the Government of Rwanda and local stakeholders, to promote a bright future for children. We have experience operating in all 30 districts across the country. Our main areas of focus include education, child protection, child rights governance, and health and nutrition in both humanitarian and development contexts.

About Save the Children

Save the Children is the world’s largest independent child rights organization, with a vision of a world in which every child attains their right to survival, protection, development, and participation. Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. We implement both development and humanitarian assistance programs in Rwanda and Burundi.

Role Purpose

To support individual children, adults, and families by providing case management services, and to strengthen community capacity to identify and respond to child protection and Sexual and Gender-Based Violence (SGBV) concerns.

In the event of a major humanitarian emergency, the role holder may be required to work outside the normal role profile and adapt working hours as necessary.

Key Areas of Accountability Direct Case Management Support

• Provide direct casework support to children and families requiring case management and psychosocial services, especially vulnerable children at risk of abuse, exploitation, neglect, and violence, including unaccompanied or separated children.
• Deliver SGBV response and case management services to individuals affected by, or at risk of, sexual and gender-based violence, including domestic violence, early and forced marriage, sexual abuse, exploitation, and child sexual abuse.
• Ensure children receive appropriate case management support by conducting registration, assessments, case planning, service provision, referrals, and follow-ups, in line with Case Management SOPs.
• Identify individual cases through community outreach and accept referrals from agencies and community partners.
• Conduct rapid assessments and prioritize cases based on risk level.
• Develop case plans based on needs identified during assessments, seeking supervisor support when needed.
• Conduct regular follow-up to ensure service provision and monitor progress.
• Provide consistent home visits and psychosocial support to children and families, including emotional support, referrals, and community mediation.
• Work with the CP & SGBV Team Leader and Coordinator to hold case conferences for complex cases to ensure multi-disciplinary support.
• Ensure adherence to SOPs, proper documentation, and best practice in case management.
• Maintain up-to-date case documentation using approved forms and databases.
• Ensure data collection and storage are in line with data protection and confidentiality principles, informed consent, child best interest, Do No Harm principles, and other case management standards.
• Collaborate with the MEAL team to conduct child protection assessments, analyze data, and prepare reports.
• Build and maintain strong relationships with service providers to enable referrals under the supervision of the Child Protection Coordinator.
• Coordinate with SCI teams and partners to identify vulnerable and at-risk children.
• Work respectfully and sensitively with vulnerable children, families, and host communities.

Community Mobilization

• Support community-based mechanisms, including the selection, training, and mentoring of para-social workers, in collaboration with the responsible Child Protection Officer.
• Facilitate community awareness sessions on child protection and SGBV issues, including the identification of vulnerable children and at-risk individuals, registration of separated/unaccompanied children, and family tracing.
• Collaborate with protection teams to design and disseminate appropriate CP/SGBV prevention and response messages.

Unaccompanied and Separated Children – FTR and Alternative Care

• Document and follow up on cases of separated and unaccompanied children using standard family tracing and reunification procedures.
• Support the identification, assessment, training, and follow-up of foster carers, ensuring appropriate placement and post-placement monitoring.
• Conduct assessments to support voluntary repatriation and reunification of separated/unaccompanied children and prepare relevant reports.

Administration, Documentation, and Reports

• Maintain accurate and updated case files for all child protection and SGBV cases in both hard and electronic formats.
• Participate in case conferences and case management meetings, as well as relevant protection and coordination meetings as assigned.
• Adhere strictly to confidentiality and information management protocols.
• Submit timely and accurate program reports as required.
• Support monitoring and evaluation activities as requested.
• Ensure safety and appropriate management of project property.

Qualifications and Experience

University degree in Social Sciences, Development Studies, Arts, Public Administration, Social Work and Social Administration, Community Development, Psychology, or any other relevant area of study.

Experience and Skills

Essential

• Minimum of 2 years’ experience working with children in child protection or SGBV case management.
• Fluent in English and Kinyarwanda, with strong verbal and written communication skills.
• Sound technical understanding of child protection, SGBV, and community-based approaches.
• Good computer, interpersonal, and communication skills.
• Strong ability to prioritize tasks and meet deadlines under pressure.
• Experience working in community development and with schools or children.
• Critical thinking and problem-solving skills.
• Strong organizational skills.
• Ability to conduct community-level outreach.

Child Safeguarding

Level 3: The post holder will have frequent or intensive contact with children and/or young people through their work in country programs, including responsibility for implementing staff vetting processes or program implementation involving children.

Anti-Harassment Policy

Save the Children is committed to creating a safe working environment for all, including staff, children, and community members. We enforce a zero-tolerance policy for sexual harassment, exploitation, abuse, and any discriminatory or disrespectful behavior.

Recruitment Process

• Only shortlisted candidates will be contacted.
• Kindly submit your application HERE before June 5th, 2025.
• Save the Children does not charge any fee at any stage of the recruitment process.