JOB ADVERTISEMENT

ASSISTANT RECOVERY OFFICER JOB DESCRIPTION

Job Title: Assistant Recovery Officer

Reports To: Recovery Officer

Department: Recovery

Employment Type: Full-time

Key Responsibilities

• Assist in delivering cooperative messages to members using appropriate communication channels.
• Provide timely responses to member inquiries related to recovery matters.
• Support in identifying debts owed to the cooperative and debts owed by the cooperative.
• Maintain an updated record of monthly debt reports for review by the Recovery Officer.
• Assist in identifying tenants upon entry into cooperative properties as per the cooperative’s agreements.
• Identify unoccupied or non-rental cooperative properties and report them to the Recovery Officer.
• Help track rented and non-rented cooperative properties, including rooms and hangars.
• Assist in reminding tenants and customers of their payment obligations using technology or other means.
• Notify the Recovery Officer of unpaid customer accounts to support timely decision-making.
• Show available rental properties to prospective customers and facilitate the key handover process.
• Prepare draft monthly reports summarizing activities and progress within assigned responsibilities for review by the Recovery Officer.
• Foster positive relationships with cooperative members, employees, and external partners.
• Perform other relevant duties as may be assigned by the supervisor or superior

Education and Experience requirements

• Education: Bachelor’s degree in business administration, finance, Accounting, Economics, or a related field.
• Pursuing relevant professional qualification courses would be an added advantage
• Experience: Previous 2 years of experience in debt, recovery or property management or related field is an asset.
• Must not have been convicted of any criminal offense/imprisonment.
• Must have no record of involvement in, or be under investigation for, corruption, embezzlement, fraud, or related offenses.

Interested candidates are invited to submit their applications, including a detailed CV, copies of academic certificates, and a cover letter specifying the position applied for. Applications can be submitted:

In Hard Copy: Delivered to COPCOM Cooperative’s office located at Gasave Village,

Musezero Cell, Gisozi Sector, Gasabo District, Kigali City; Or:

In Soft Copy: Sent via email to [email protected].

Deadline for Submission: Not later than 5pm, Friday, February 21, 2025.

All applications should be addressed to the Chairperson of COPCOM Cooperative.

COPCOM Cooperative reserves the right to accept or reject any application. Only short-listed candidates will be invited for further examination.

For more details about the positions, check the attached Job descriptions for all Positions or visit the following website:  copcom.co.rw

Kigali on February 06, 2025.

KAYITARE Jerome

Chairperson of the Board of Directors

KOPERATIVE COPCOM