Patient centered care

EXTERNAL ADVERTISEMENT

King Faisal Hospital, Rwanda, “A center of excellence in health service provision, clinical education and research”. This is an exciting time for King Faisal Hospital, Rwanda as we embrace a new strategic direction. The hospital has continued to grow due to its positive reputation for authentic compassionate health care and highly skilled medical practitioners, especially in specialized surgical and medical services.

King Faisal Hospital Rwanda is looking for suitable candidate to fill the following vacancies.

POSITION

COMPETENCY REQUIREMENT

KEY RESPONSIBILITIES

No

1.

Admission Officer

EDUCATION AND EXPERIENCE

A minimum of a diploma in and Finance or Hospitality Management
3-5 years in a healthcare settings
SKILLS AND ABILITIES

Deep knowledge of work processes and/or procedures including financial administration and computer based management.
Supervision and stress management and basic arithmetic and cash flow management
Job knowledge & Skill, cooperation, communication, clients service focus, and supervision
Gives out information and ideas in a clear and concise manner, including the requirement to inform and persuade
Abide by updated Policies and Procedures pertaining to Hospital admissions to units/wards and Out-Patient department.
Ensure reduced complaints about personnel attitudes
Knowledgeable about fee structures
Ensure proper database management of all patients attending clinics and health promotion events.
Advise patients on the waiting times if Medical Officers held up.
Where necessary, Change patient’s appointments and inform them on changes.
Ensure Files are ready before the clinics and for onward transmission to the ward/unit
Ensure Accurate records of all attendances at OPD and admission to unit /wards
Production of statistical records as required to demonstrate increased or decreased admission rates
Maintain database of daily balances in line with cash and receipt books
Making self Audits of receipt books to identified deficits
Following remedial Action Plans put in place

Auditing receipt books for the safekeeping of patients’ private property
Documenting signed patient documents with high confidentiality.
Ensure frequent data back up to prevent corruption or loss of information.
Keeping all files and documents up to date
Reporting all income collected in accordance with the approved Hospital policy.
Provision of reports on cash collections and justify the imbalances between cash in hand receipt books.
Safe guarding patient’s valuables, by providing receipt to patient and making note in patient’s case sheet as per Policy and Procedure
Checking the validity of the Medical cover documentations (Insurance Cards, medical cover letters)
3

Join us and take on the challenge to provide Patient Centred Care!